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All Users , West Other Customer Service 2014 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 78 | 93 |
| US MHS | 72 | 88 |
| OTHER | 74 | 89 |
| WEST | 67 | 87 |
| West Other | 64 | 86 |
| Out of Catchment West Region | 66 | 87 |
| Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||