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All Users , West Other Customer Service Getting Information |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 74 | 74 | 78 | 4 |
| US MHS | 73 | 73 | 72 | -1 |
| OTHER | 75 | 77 | 74 | -1 |
| WEST | 73 | 74 | 67 | -6 |
| West Other | 76 | 80 | 64 | -12 |
| Out of Catchment West Region | 77 | 78 | 66 | -10 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||