Click for Trend data  Return to Main Page    Help
All Users , Overseas Europe
Customer Service
2014
  Getting Information Courteous Customer Service
Benchmark 78 93
US MHS 72 88
OVERSEAS 66 87
Overseas Europe 70 84
48th Med Grp-Lakenheath *** ***
52nd Med Group-Spangdahlem 56 66
86th Medical Group-Ramstein *** ***
Bavaria Meddac *** ***
Europe-Air force *** ***
Europe-Navy *** ***
Landstuhl Regional Medcen 72 91
Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users