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All Users , Overseas Europe Claims Processing Claims Handled Correctly |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| US MHS | 89 | 89 | 88 | -1 |
| OVERSEAS | 80 | 81 | 80 | 0 |
| Overseas Europe | 87 | 84 | 76 | -11 |
| 48th Med Grp-Lakenheath | 69 | *** | *** | *** |
| 52nd Med Group-Spangdahlem | 89 | *** | 93 | 4 |
| 86th Medical Group-Ramstein | 83 | *** | *** | *** |
| Bavaria Meddac | *** | *** | *** | *** |
| Europe-Air force | 94 | *** | *** | *** |
| Europe-Navy | *** | *** | *** | *** |
| Landstuhl Regional Medcen | 90 | 85 | 75 | -14 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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