 |
 |
|||
|
All Users , Overseas Pacific Customer Service Courteous Customer Service |
||||
| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 90 | 90 | 93 | 3 |
| US MHS | 89 | 89 | 88 | 0 |
| OVERSEAS | 86 | 91 | 87 | 1 |
| Overseas Pacific | 83 | 92 | 88 | 5 |
| 18th Med Grp-Kadena AB | 89 | *** | *** | *** |
| 51st Med Grp-Osan AB | *** | *** | *** | *** |
| Brian Allgood ACH-Seoul | 76 | *** | *** | *** |
| NH Okinawa | *** | *** | *** | *** |
| NH Yokosuka | *** | *** | *** | *** |
| Pacific-Air force | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||