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All Users , North Army Claims Processing Claims Handled Correctly |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| US MHS | 89 | 89 | 88 | -1 |
| ARMY | 88 | 89 | 88 | 0 |
| NORTH | 88 | 88 | 90 | 2 |
| North Army | 92 | 90 | 93 | 1 |
| Blanchfield ACH-Ft. Campbell | 90 | 94 | *** | *** |
| Guthrie AHC-Ft. Drum | 76 | *** | *** | *** |
| Ireland ACH-Ft. Knox | 93 | 87 | 93 | 1 |
| Kenner AHC-Ft. Lee | 94 | *** | 81 | -12 |
| Kimbrough Amb Car Cen-Ft Meade | 84 | 93 | 93 | 9 |
| McDonald AHC-Ft. Eustis | 87 | 81 | *** | *** |
| Womack AMC-Ft. Bragg | 86 | 91 | 100 | 15 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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