All Users , 2014 Composite Scores, North Navy


All Users , North Navy 2014 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	86	85	94	85	87	58	73	81	80	92	78
US MHS	80	80	92	80	88	66	66	76	78	89	82
NAVY	77	77	92	79	87	63	59	74	74	89	83
NORTH	81	81	92	81	89	66	67	77	78	89	82
North Navy	77	78	93	82	90	63	62	76	75	88	80
NBHC Little Creek	75	83	90	*******	*******	65	61	68	74	92	78
NBHC Navsta Sewells	71	71	88	80	85	49	45	66	69	94	85
NBHC Oceana	76	67	87	*******	*******	59	65	63	75	94	87
NH Camp Lejeune	70	75	88	*******	87	61	52	71	61	88	75
NHC Annapolis	80	82	92	92	95	59	58	86	67	81	89
NHC Cherry Point	79	76	94	*******	87	71	55	70	62	86	89
NHC Patuxent River	78	82	100	84	88	68	72	89	76	87	88
NHC Quantico	68	75	91	63	77	64	63	72	87	84	86
NMC Portsmouth	86	86	96	86	94	65	69	80	82	88	76
Naval Hlth Clinic New England	77	70	95	89	92	72	64	80	74	90	90
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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