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All Users , North Navy Claims Processing Claims Handled Correctly |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| US MHS | 89 | 89 | 88 | -1 |
| NAVY | 87 | 86 | 88 | 0 |
| NORTH | 88 | 88 | 90 | 2 |
| North Navy | 86 | 87 | 92 | 6 |
| NBHC Little Creek | 95 | *** | *** | *** |
| NBHC Navsta Sewells | 90 | 85 | 84 | -6 |
| NBHC Oceana | *** | *** | *** | *** |
| NH Camp Lejeune | 99 | 75 | 91 | -8 |
| NHC Annapolis | 72 | *** | 94 | 22 |
| NHC Cherry Point | 79 | 83 | 96 | 17 |
| NHC Patuxent River | 84 | 80 | 87 | 3 |
| NHC Quantico | 78 | 77 | 78 | 0 |
| NMC Portsmouth | 84 | 95 | 93 | 8 |
| Naval Hlth Clinic New England | 85 | 97 | 91 | 7 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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