Back to Top Skip to main content Skip to sub-navigation

DHA IT helps beneficiaries, providers and workforce through pandemic

Image of Several military personnel, wearing masks, filling out paperwork. One woman is giving the thumbs up sign. Click to open a larger version of the image. Defense Health Agency (DHA) COVID-19-related updates to Military Health System health care information technology systems ensure MHS providers like Navy Seaman Norelle Dry, assigned to Naval Medical Center San Diego, California, can continue to deliver top-tier care to Service members and beneficiaries during the pandemic. DHA IT system updates also helped patients manage their health care virtually and provided Department of Defense leaders timely information on critical medical supplies and equipment. (U.S. Navy photo by Seaman Elisha Smith.)

Recommended Content:

Technology | Coronavirus

Defense Health Agency information technology (DHA IT) teams demonstrated their versatility and responsiveness ensuring Military Health System patients continued to receive high quality health care during the COVID-19 pandemic and throughout 2020. The IT teams also provided innovative tools to MHS health care providers and DHA employees to enable to function during the pandemic.

For patients, they established virtual COVID-19 screenings and appointments, allowing patients to manage their health care online rather than in person at military medical treatment facilities (MTFs) where they could place themselves and others at risk of infection. For providers, they established COVID-19 protocols within electronic health record (EHR) systems and other health care applications enabling them to identify and document infections.

“As soon as the pandemic hit, our teams quickly kicked into high gear to deliver some critical updates to our systems and applications,” said Army Col. Francisco Dominicci, chief, DHA Solution Delivery Division, which sustains more than 60 different MHS health care applications. 

“We made updates to the TRICARE Online Patient Portal (TOL PP) to allow patients to make virtual visits with their providers via the portal,” he explained. “Starting in March, TOL PP facilitated more than 160,000 virtual visit appointments.”

Among other COVID-19 relief efforts, Dominicci said the IT teams worked with DHA Medical Logistics (MEDLOG) to update MEDLOG IT applications to track MHS personal protective equipment (PPE) and other critical medical equipment in real time. They also mapped strategies for tracking vaccine distribution across the Department of Defense. 

“In February, our teams created a Novel Coronavirus query tab in the Electronic Surveillance System for the Early Notification of Community-based Epidemics (ESSENCE) application,” he added. “The following month, they launched a COVID-19 dashboard in ESSENCE that allows users to monitor the number of COVID-19 lab results in real time.”

The IT teams also developed and released a progressive web-based application for Antimicrobial Stewardship with COVID-19 content in April to help providers with needed COVID-19 triage protocols, Dominicci said. 

In March, the IT teams expanded Enterprise Blood Management System-Transfusion (EBMS-T) blood availability reports to the Armed Services Blood Program to include greater inventory level details on all blood components maintained at MTFs. The teams also made configuration changes to EMBS-Donor, enabling donor sites to create labels to track COVID-19 convalescent plasma, which contains antibodies from COVID-19 survivors.   

Dominicci explained how the IT teams deployed a COVID-19 Sentinel Surveillance testing application using TOL PP in the fall. More than 250 users were provisioned across 35 military sites to use the application to gather information at the population level. Surveillance testing is used to monitor the community-level of a disease or to characterize its incidence and prevalence.

The DHA workforce was also able to transition to a telework environment after the IT teams ensured the networks could handle the heavy traffic. They also enabled multiple online collaboration tools, such as video conferencing, to keep the workforce connected.

Along with fighting COVID-19, the IT teams logged other impressive achievements last year. They completed major upgrades to in-patient EHR systems at 46 MTFs around the world in November, Dominicci added. 

In August, the DHA IT team launched the Defense Medical Logistics Standard Support (DMLSS) system at the joint DoD-Department of Veterans Affairs James A. Lovell Federal Health Care Center in North Chicago. The DMLSS launch came after several years of planning, coordination and preparation between the DHA, DOD and VA. 

“The launch represented a major step in replacing the VA’s supply chain IT infrastructure with DMLSS,” Dominicci said. “The end goal is to establish a single DoD-VA health care logistics system for acquiring medical and surgical supplies.”

IT teams also completed conversions of legacy funding systems to the General Fund Enterprise Business System (GFEBS) at 26 Navy MTFs in September, he said. The GFEBS conversions enable DHA financial and funding control of Navy, Army and DHA sites that use DMLSS. 

In December, the teams completed an initiative to migrate 140 public-facing MTF websites to TRICARE.mil. Dominicci said the IT teams worked closely with the MHS Communications office, the Defense Media Activity and MTF public affairs office on the initiative, which should ultimately reduce site sustainment and hosting costs. Returning website users experienced no disruptions, as they were automatically redirected to the new sites. 

“These are just a few of the milestones DHA IT teams achieved in 2020,” emphasized Dominicci . “The IT teams met the pandemic head on and delivered highly effective, innovative solutions across the DHA and MHS.”

You also may be interested in...

WRNMMC expands innovation and opens new, permanent drive-thru pharmacy

Article
10/23/2020
Military pharmacist, wearing a mask, looking at bags of prescriptions

The new Prescription Drive-Thru Pick-up will operate similarly as the curbside pharmacy pick-up.

Recommended Content:

Research and Innovation | Combat Support | Public Health | Coronavirus | Pharmacy Operations Toolkit | Coronavirus and the COVID-19 Vaccine | Information for Patients: TRICARE Pharmacy Program

Fort Irwin DENTAC strives to reach readiness perfection

Article
10/21/2020
Image of patient getting a dental exam

To accommodate an entire installation, the dental clinic extended its hours.

Recommended Content:

Public Health | Coronavirus | Combat Support | Coronavirus and the COVID-19 Vaccine | TRICARE Dental Care

Specialized robots used to disinfect NH TwentyninePalms

Article
10/21/2020
Hospital personnel standing with a cleaning robot

The robotic units are designed to complement manual cleaning.

Recommended Content:

Public Health | Coronavirus | Coronavirus and the COVID-19 Vaccine

Navy pharmacy techs support COVID-19 and MHS GENESIS efforts

Article
10/20/2020
Navy personnel in a pharmacy

Hospital Corpsman 1st Class Aaron Souders is highlighted for his work as a Navy pharmacy technician.

Recommended Content:

Coronavirus | Electronic Health Record: MHS GENESIS | Combat Support | Coronavirus and the COVID-19 Vaccine | MHS GENESIS Toolkit

Navy tele-health supports Guam civilian hospital during COVID-19

Article
10/19/2020
Woman sitting in front of several computer monitors

[T]his is the first-ever DoD tasking for telemedicine support in response to a request from civil authorities for aid.

Recommended Content:

Coronavirus | Combat Support | Global Health Engagement | Coronavirus and the COVID-19 Vaccine | Nursing in the Military Health System

Military pharmacy teams continue dedicated legacy of service

Article
10/19/2020
Black and white image of soldiers on the battlefield

Seven military pharmacy professionals have been awarded the Medal of Honor.

Recommended Content:

Combat Support | Coronavirus and the COVID-19 Vaccine | Coronavirus | Information for Patients: TRICARE Pharmacy Program

Navy unit provided COVID-19 support to Peruvian First Responders

Article
10/16/2020
Fireman getting COVID test in firehouse garage

The province of Callao has the second highest number of COVID-19 cases in Peru.

Recommended Content:

Coronavirus | Global Health Engagement | Coronavirus and the COVID-19 Vaccine

DHA Director outlines how MHS standardization bolsters reform

Article
10/15/2020
Two soldiers in masks, talking

How COVID-19 repositioned the best laid plans of the DoD.

Recommended Content:

Coronavirus | Joint Health Information Exchange | Electronic Health Record: MHS GENESIS | Military Health System Transformation | Coronavirus and the COVID-19 Vaccine | MHS GENESIS Toolkit

Annual flu vaccine remains a health priority during COVID-19 era

Article
10/13/2020
Military personnel getting flu shot

Annual vaccine is a covered TRICARE benefit.

Recommended Content:

Immunization Healthcare | Vaccine-Preventable Diseases | Public Health | Coronavirus | Coronavirus and the COVID-19 Vaccine | Seasonal Influenza Vaccine Toolkit

DHA priorities focused on readiness, patients, outcomes

Article
10/7/2020
Defense Health Agency Director Army Lt. Gen. Ronald Place speaks at a podium.

Adaptation key to providing outstanding care to beneficiaries.

Recommended Content:

Health Readiness | Access, Cost, Quality, and Safety | Coronavirus | Convalescent Plasma Collection Program | Quality and Safety of Health Care (for Health Care Professionals) | Clinical Quality Management | Coronavirus and the COVID-19 Vaccine

‘I am Navy Medicine’ – helping another in need - Hospitalman Grace Pridmore of NMRTC Bremerton

Article
10/7/2020
Corpsman conviction of care, compassion and competence…Hospitalman Grace Pridmore, from Kellyville, Okla., assigned to Navy Medicine Readiness and Training Command (NMRTC) Bremerton Detachment Puget Sound Naval Shipyard (PSNS), was acknowledged for her selfless effort by Capt. Shannon J. Johnson, NMRTC Bremerton commanding officer, for identifying another Sailor at risk and taking quick action to help get the Sailor to the appropriate level of care, very possibly saving a life (official Navy photo by Douglas H Stutz, NHB/NMRTC Bremerton public affairs officer).

It takes more than just awareness to respond to someone showing signs of distress.

Recommended Content:

Coronavirus | | Psychological Fitness | Coronavirus

Maintaining positive social media interactions during COVID-19

Article
10/2/2020
Image of soldier looking at his cell phone. Click to open a larger version of the image.

Experts discuss good, bad of social media during pandemic.

Recommended Content:

Coronavirus | Coronavirus and the COVID-19 Vaccine

Defense Health Agency celebrates seven years of service

Article
10/1/2020
Lt. Gen. Ronald Place holding a wreath at Arlington National Cemetery

Seven ways DHA has improved military readiness over the years.

Recommended Content:

Defense Health Agency | Coronavirus | Military Health System Transformation | Technology | Global Health Engagement | About TRICARE | Total Force Fitness

Easy steps to understanding & thwarting depression during COVID-19

Article
9/30/2020
Five people sitting on yoga mats outside in the grass

Learning self-care strategies can help you take charge of your life and improve your mental and physical health.

Recommended Content:

Coronavirus | | Depression | Coronavirus and the COVID-19 Vaccine | Psychological Fitness

Army SHARP/SAPR’s awareness creates a safe culture at JBLE

Article
9/25/2020
Image of teal ribbon against soldier's uniform

Remaining on guard against sexual harassment/assault despite pandemic.

Recommended Content:

Coronavirus | Sexual Trauma
<< < ... 11 12 13 14 15  ... > >> 
Showing results 211 - 225 Page 15 of 24

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.