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Virtual Health: Privacy and Safety

Privacy and Safety


Is virtual health safe?


Yes! Virtual health is a safe and effective way to extend the delivery of health care and limit the amount of time you spend traveling to the clinic or health care facility. Health care professionals are held to the same standards of care, privacy, and confidentiality as an in-person visit.


Are virtual health visits recorded?


No. Virtual Health visits are never recorded without your direct consent. As with any clinical visit, a health care professional will document the visit in your electronic health record. 


What if I try virtual health but I don't like it?


Virtual health is a way of expanding your access to care options. If you find it is not for you, just let your provider know if you prefer to have an in-person visit. 

Last Updated: July 11, 2023
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