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Religious support team deploys to help frontline healthcare workers

Image of Two military personnel, wearing masks, standing against a wall. The Religious Support Team from the U.S. Army Reserve’s 785th Medical Detachment – Combat Operational Stress Control Unit, comprised of Army Capt. Ian Olson, left, chaplain, and Army Sgt. Steven Burns, religious affairs specialist, provide spiritual and personal support to the service members deployed as part of the Urban Augmentation Medical Task Force in Eau Claire, Wisconsin, Jan. 13, 2021. (Photo by Zachary Mott, 88th Readiness Division.)

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Who cares for those who care for us?

For the military medical providers responding to the COVID-19 pandemic, the answer to that question is, in part, religious support teams.

In Eau Claire, Wisconsin, a team of two soldiers from the U.S. Army Reserve’s 785th Medical Detachment – Combat Operational Stress Control Unit, 330th Medical Brigade, 807th Medical Command (Deployment Support), are providing support to the nurses and respiratory therapists augmenting the civilian hospital here.

The two-person religious support team (RST), comprised of Army Capt. Ian Olson, chaplain, and Army Sgt. Steven Burns, religious affairs specialist, were called to active duty to support the Urban Augmentation Medical Task Force (UAMTF). Their first assignment was to provide services covering the spectrum from spiritual guidance to friendship in Eau Claire.

“I think the RST is to this deployment as life preservers are to people on a cruise ship,” Olson said. “Just knowing that we’re here brings comfort. Knowing that there is support, I think, brings a sense of ease. So though we may not have a lot of direct contact with the providers, just our presence is helpful.”

Starting in early December, Olson and Burns have been working closely with the Behavioral Health Support Team from Joint Base Lewis-McChord, Washington, to develop ways to assist and provide support to the military medical professionals working with the civilian hospitals in western Wisconsin.

“We’ve had to be creative and find time to interact with them,” Olson said. “Before and after shift we hang out in the hotel lobby to catch them. I’ve gone to the hospital a few times on day shift to meet with our providers to see how they’re doing, if they have any concerns, what the stressors are, how the mission is going for them, as well as working with behavioral health putting on activities.”

While they work with the medical support teams, Burns is quick to point out that he and Olson are just doing the jobs they were trained to do.

“I think this is about credit, I think it should go to the medical team,” he said. “The medical team is the one that has that PPE (proper protective equipment) on 12-hours a day where one mistake and they could get sick. They’re the ones that are on the front lines.”

In civilian life, Olson works as a chaplain at a hospital in Minneapolis, Minnesota. When he received the call from the 807th MCDS Deputy Command Chaplain, Army Lt. Col. Timothy Stansberry, he explained that he was sad to leave his civilian hospital team, but excited to be able to provide his services during a time of need.

“You don’t know when you’re going or where you’re going so just be in the moment,” Olson said. “Don’t get ahead of yourself, just be in the mission at hand. We still have a team here to support until people get on flights.”

Chaplains with the specific “7 Romeo” designator were specifically selected for these missions. The 7 Romeo additional skill identifier means hospital chaplain. This ASI requires that a chaplain complete four units of clinical pastoral education – with each single unit requiring 400 hours – as well as a residency, followed by a two week Army combat medical ministry course.

“Having that training on both the civilian side and military side, I think RSTs on this COVID-specific mission are well prepared to address any issues that might emerge,” Olson said.

Because the nature of the COVID-19 response by the UAMTFs continues to change and evolve by the day, Olson and Burns were called to move to a different site in California where they will continue to provide religious and personal support to the teams there.

“In (Los Angeles) County, I think our work will be more critical,” Olson said. “I think the stress on our providers, depending on the location, will increase which will give us the opportunity to really do what we’re trained to do. We don’t hope for it, but we are absolutely prepared to provide that stellar spiritual care.”

The location may be changing, but for this Religious Support Team their mission remains the same.

“As is the mission for the chaplain corps, we are support,” Olson said. “We support whether we’re in an infantry unit or a field artillery or medical, the chaplain corps is here to support the rest of the fighting force.”

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