Back to Top Skip to main content Skip to sub-navigation

MHS GENESIS: Coming Soon to a Hawaii MTF Near You

A naval doctor works on the new MHS GENESIS EHR. Navy Capt. Benjamin Lee is a Family Practice Physician at Branch Health Clinic Makalapa on Joint Base Pearl Harbor Hickam. He is a provider on the Gold Team and provides care to patients from infants to adults. (U.S. Army photo Macy Hinds)

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

On September 25, 2021, the Hawaii Military Health System, consisting of Tripler Army Medical Center, Naval Health Clinic Hawaii, Desmond T. Doss Health Clinic, and 15th Medical Group, will transition to the Department of Defense’s new electronic health record, MHS GENESIS.

When fully implemented, MHS GENESIS will provide a single health record for service members, veterans, and their families that can be accessed securely 24/7 from any electronic device. The new system offers enhanced, secure technology, integrating inpatient and outpatient health records across the continuum of care from the point of injury to the military medical treatment facility. Eventually MHS GENESIS will be used throughout the Department of Defense, offering a single electronic health records system servicing all military branches.

The MHS GENESIS Patient Portal will replace TRICARE Online. Starting September 25, patients will be able to utilize the Patient Portal to view their electronic health records; exchange secure messages with their health care team; schedule appointments; request prescription renewals; review clinical notes, referrals, and lab results; and much more.

Prior to September 25, patients should verify their personal information in DEERS and can do so by visiting their nearest military ID card office or going online to the milConnect page . Beneficiaries without a Common Access Card (CAC) will need to create a DS Logon Premium account at myaccess.dmdc.osd.mil/. Once patients have successfully created their DS Logon or accessed the website via their CAC, they will need to upgrade their account to “Premium Access”. Upon completion of the preliminary steps, patients will be able to access the new MHS GENESIS Patient Portal by logging on to the DS Logon page.

A naval doctor poses for a photo.
Navy Lt. Benjamin Schnakenberg is a Family Practice Physician at Branch Health Clinic Makalapa on Joint Base Pearl Harbor Hickam. He is a provider on the Gold Team and provides care to patients from infants to adults. (U.S. Army photo Macy Hinds)

The MHS GENESIS launch follows months of extensive preparation, including up to 120 hours of staff training, internal infrastructure changes, and equipment upgrades. During the first few weeks, providers and patients can expect to experience reduced availability of appointments and increased wait times as providers and staff adjust to new work flows, processes, and clinical software.

Hawaii beneficiaries can help prepare for the transition to MHS GENESIS by 1) scheduling routine appointments as soon as possible; 2) verifying all personal information in DEERS is up-to-date; 3) ensuring DS Logon Premium access is established; and 4) maintaining hardcopies of healthcare referrals.

Navy Capt. Darryl Green, deputy director of Hawaii Market, stated, “To minimize challenges patients may experience before, during, and after our transition to MHS GENESIS, we have implemented several options for patients to conveniently access care and medical assistance 24/7. Options include the Military Health System Nurse Advice Line 800-874-2273, Doctor on Demand virtual medical and behavioral care, and TeleMynd virtual behavioral care. The transition challenges are temporary and we will resume regular operations as soon as possible.”

For more information about the new electronic health record, beneficiaries can visit the MHS GENESIS webpage.

You also may be interested in...

Naval Medical Forces Pacific’s commander tours NH Twentynine Palms

Article
11/12/2020
Four military personnel in uniform, wearing masks

Weber was briefed on the implementation of MHS GENESIS...and the hospital's response to COVID-19.

Recommended Content:

Combat Support | Health Readiness | Coronavirus | Electronic Health Record: MHS GENESIS | Readiness Capabilities

MHS GENESIS goes live at Naval Hospital Camp Pendleton

Article
11/2/2020
Four military personnel, wearing masks, standing in front of two computer screens that say "MHS GENESIS."

These SME’s impart invaluable knowledge to new users, enabling a successful go-live evolution

Recommended Content:

Electronic Health Record: MHS GENESIS | Electronic Health Record Modernization & Interoperability | MHS GENESIS Toolkit

MHS GENESIS, DoD’s new EHR system, lands at Edwards AFB

Article
10/27/2020
Military personnel standing and sitting at a desk with multiple computer screens

MHS GENESIS is being implemented at DOD hospitals and clinics in a phased approach over the next several years.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS Toolkit

FEHRM expands joint HIE expanding MHS GENESIS’s reach

Article
10/26/2020
Military personnel at desk assisting an Airman with paperwork

This expansion adds a nationwide network of more than 15,000 hospitals and clinics to the 46,000 community partners already part of the joint HIE.

Recommended Content:

Joint Health Information Exchange | MHS GENESIS Toolkit | Federal Electronic Health Record Modernization (FEHRM) Program Office | Electronic Health Record: MHS GENESIS

Navy pharmacy techs support COVID-19 and MHS GENESIS efforts

Article
10/20/2020
Navy personnel in a pharmacy

Hospital Corpsman 1st Class Aaron Souders is highlighted for his work as a Navy pharmacy technician.

Recommended Content:

Coronavirus | Electronic Health Record: MHS GENESIS | Combat Support | COVID-19 Vaccine Toolkit | MHS GENESIS Toolkit

DHA Director outlines how MHS standardization bolsters reform

Article
10/15/2020
Two soldiers in masks, talking

How COVID-19 repositioned the best laid plans of the DoD.

Recommended Content:

Coronavirus | Joint Health Information Exchange | Electronic Health Record: MHS GENESIS | Military Health System Transformation | COVID-19 Vaccine Toolkit | MHS GENESIS Toolkit

NH Twentynine Palms becomes first Marine Corps base to deploy new EHR

Article
9/30/2020
Military personnel standing in front of hospital with sign "MHS GENESIS GO-LIVE"

The implementation of MHS GENESIS began in 2017 in the Pacific Northwest.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS Toolkit

Beale AFB clinic launches new EHR -- MHS GENESIS

Article
9/29/2020
Photo of Travis Callihan

This new EHR will provide a better level of care for all Department of Defense beneficiaries.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS Toolkit

Weed ACH poised to implement new EHR

Article
9/22/2020
Two women, wearing masks, looking at a laptop screen.

When fully deployed, MHS GENESIS will provide a single electronic health record for service members, veterans, and their families.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS Toolkit

NH Twentynine Palms conducts MHS GENESIS mock Go-Live

Article
9/21/2020
Two women in masks, sitting at laptop

For this training event, MHS Genesis trainers worked with clinicians and providers to walk them through the new system and answer their questions.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS Toolkit

New communications tool rolled out on MHS GENESIS

Article
9/15/2020
Three men, wearing masks, looking at a computer screen.

Through e-Visits, providers address questions, concerns virtually.

Recommended Content:

Coronavirus | Electronic Health Record: MHS GENESIS | COVID-19 Vaccine Toolkit | MHS GENESIS Toolkit

JHIEs give providers better access to patient information

Article
9/8/2020
Man looking at X-Ray

The joint HIE securely connects DoD, VA, U.S. Coast Guard and hundreds of other select federal and private sector partners with patient health and benefit information data.

Recommended Content:

Federal Electronic Health Record Modernization (FEHRM) Program Office | Electronic Health Record Modernization & Interoperability | Electronic Health Record: MHS GENESIS | Joint Health Information Exchange | Coronavirus | COVID-19 Vaccine Toolkit | MHS GENESIS Toolkit

Coast Guard launches MHS GENESIS at four pilot sites

Article
9/3/2020
Man and woman, both wearing masks, in an office.  The man is sitting down in a chair; the woman is standing and looking at a computer.

The pilot phase will be followed by deployment of the system to the service in two waves, Pacific and Atlantic.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS Toolkit

MHS GENESIS improves patient experience for military families

Article
9/1/2020
Image of a military doctor and a family

How the electronic health record benefits military children

Recommended Content:

Electronic Health Record: MHS GENESIS | Coronavirus | COVID-19 Vaccine Toolkit | MHS GENESIS Toolkit

Opioid tool on MHS GENESIS improves patient safety

Article
9/1/2020
Pharmacist holding out prescription bottle

[The tool] screens a patient’s medical history before an opioid is prescribed.

Recommended Content:

Opioid Safety | Pain Management | MHS GENESIS Toolkit | Electronic Health Record: MHS GENESIS
<< < 1 2 3 4 5  ... > >> 
Showing results 31 - 45 Page 3 of 6

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.