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Department of Defense Streamlining Health Tech for Beneficiaries

Image of People in an exhibit hall. DHITS offered opportunities for partners to connect and learn more about future technology and support to MHS efforts. (Photo: Patrick, Moore/DHA Strategic Communications)

Gone are the days where you need a paper trail to connect with your health care.

Advances in technology has vastly improved the accessibility to beneficiaries’ electronic health records. The Defense Health Agency is tapping into this technology to improve the patient experience by bringing together key professionals and streamlining services.

Through a symposium for the Military Health System−and by the ongoing promotion of services and resources−DHA is putting the intersection of health care and technology at the forefront.

In August 2022, Department of Defense health care professionals met at the Defense Health Information Technology Symposium to discuss the transformation of the MHS to ensure high-quality, patient-centered care. Topics included improving virtual health, transforming health care delivery, and the future of cybersecurity.

Across the DHA, information technology systems, programs, and apps are designed to make health care more streamlined and accessible to service members and families.

Eventually, the Department of Defense, Department of Veterans Affairs and the U.S. Coast Guard will be able to seamlessly transition your health care files throughout your service and as you transition into the VA medical system.

“I don’t think we’ve even scratched the surface of what we can do with a single system and the benefits it will bring,” said Holly Joers, program executive officer for the Program Executive Office, Defense Healthcare Management Systems.

Advancing Technology to Fit Patient Care

As the DOD, the VA and U.S. Coast Guard are working on a more integrated system, there are programs available right now to access records online, get answers about your health, and check on your own well-being. Here are just a few:

MHS GENESIS Patient Portal: This electronic health record gives you 24/7 access to your information and allows you to send messages to your care team and oversee appointments. This secure site will help integrate patient care, keeping your health care professionals updated with your latest information. No matter where you are stationed in the world, MHS GENESIS will be available to you.

“Specialists can provide care via video or other electronic media and consult with providers in theater to help facilitate care and a quicker return to duty,” Army Col. (Dr.) Robert Cornfeld, chief health information officer and pediatric gastroenterologist at Madigan Army Medical Center at Joint Base Lewis-McChord in Washington, stated.

Nurse Advice Line: With every medical issue, there are questions. By utilizing the Nurse Advice Line, you can get answers, find the proper medical treatment facilities, schedule appointments, and so much more. This option is available 24/7 through web or video chat, or phone, giving you peace of mind with sound medical advice.

Discover More with Mobile Health Apps

In addition to these DHA programs, there are DHA Mobile Apps available on your smartphone. These mobile apps can help service members and families with their health, help set goals, and stay on track. Access these apps with a tap of your finger.

Decide + Be Ready: This app provides an interactive way for service members to learn about birth control options and help think through what is important to them about the method they choose.

My Prosperity Plan: Set goals for your personal life, in relationships, to meet spiritual needs, and more. This app helps you reach your potential and keeps you on track.

MissionFit: Get into shape with this 12-week exercise program! You get different options and various exercises. Video, text, and images help you through these programs.

• Visit the DHA app page to see the other available apps on your mobile device.

Through these events, services, and resources, the DHA is furthering their focus in integrating technology to make your lives easier.

“DHA is pivoting to meet the digital native generation with care that meets their expectations,” said Cornfeld.

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Last Updated: September 06, 2023
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