Skip main navigation

Military Health System

Clear Your Browser Cache

This website has recently undergone changes. Users finding unexpected concerns may care to clear their browser's cache to ensure a seamless experience.

5 Reasons to Download MyCare Overseas App

Image of 5 Reasons to Download MyCare Overseas App. The MyCare Overseas app helps you access health care services and manage your TRICARE benefit from your phone. (Photo by the Defense Health Agency)

FALLS CHURCH, Va. – If you live overseas, the MyCare Overseas app makes it easy to manage your health care at home and on the go.

“MyCare Overseas lets you get help with health care services and manage your TRICARE benefit, all in one place,” said Michael Griffin, program analyst with the TRICARE Overseas Program Office at the Defense Health Agency. “It’s a handy tool for finding providers, getting real-time language help, tracking your referrals, and much more.”

What can the app do for you? Check out these five useful features.

1. 24/7 assistance worldwide

No matter where you live, International SOS, the TRICARE Overseas contractor, can support you 24/7 through MyCare Overseas. You can get medical assistance or advice, answers to your TRICARE claims or enrollment questions, and much more. Need instant answers to your questions? You can also access a self-service chatbot for more immediate help.

2. Easy access to the Near Patient Program

MyCare Overseas can also help you access your local Near Patient Program (NPP) care team. As noted in the TRICARE Overseas Program Handbook, NPP provides in-country medical professionals who work with TRICARE Overseas providers. These experts can help you use the local health care system. Get in touch with your local NPP team if you’re enrolled in TRICARE Prime Overseas or TRICARE Prime Remote Overseas and live in one of the following NPP locations:

  • Bahrain
  • Belgium
  • Germany
  • Greece
  • Italy
  • Japan
  • Luxembourg
  • The Netherlands
  • Poland
  • Romania
  • Spain
  • South Korea

International SOS recently added NPP chat availability times in each country.

3. Medical translation services

Getting medical care can be difficult if you don’t speak the local language. But MyCare Overseas can help. The app gives you access to real-time telephonic language assistance. If you’re enrolled in TRICARE Prime Overseas or TRICARE Prime Remote Overseas, you can also request and download eligible medical record translations using the app. When the translation is ready, the app will notify you. You can then download the translated documents from the app.

4. TRICARE health plan information access

MyCare Overseas gives you easy access to information about your TRICARE health plan. You can:

Need to find a local doctor? Look for providers with the TRICARE Overseas Network Provider Search Tool. Local emergency numbers, medical risk ratings, and cultural tips are also available.

5. Referrals, authorizations, and appointment reminders

Create appointment reminders, track past appointments, manage your children’s health care, and view provider contact details with MyCare Overseas. The app also tracks your referrals and authorizations. Use the app to download authorizations from International SOS. After your appointment, you can share feedback on your experience with the provider.

Keep in mind, the app only gives you information on your civilian health care provider visits. It doesn’t display military hospital or clinic visits.

Where can you find the MyCare Overseas app

You can download it from Apple App Store and Google Play app store. After downloading the app, be sure to also register. This ensures you’ll be able to use all of the app’s features. When not using the app, you can also access MyCare Overseas via your computer. You’ll sign in using the same login info as the app.

Don’t wait until you need care to download the MyCare Overseas app. Learn more about the benefits of using MyCare Overseas.

Would you like the latest TRICARE news sent to you by email? Visit the TRICARE Subscriptions page today, and create your personalized profile to get benefit updates, news, and more.

You also may be interested in...

Article Around MHS
Apr 18, 2023

Blanchfield Army Community Hospital ICU joins DHA’s Joint Tele-Critical Care Network

Blanchfield Army Community Hospital Intensive Care Unit Chief Nurse U.S. Army Maj. Brenda Mitchell preforms a communication check with a nurse at the Defense Health Agency Virtual Medical Operations Center at Naval Medical Center San Diego, California, using the Joint Tele-Critical Care Network, on March 27. (Photo by Justin Moeller, Blanchefield Army Community Hospital

Blanchfield Army Community Hospital is the latest military hospital or clinic in the Military Health System to join the Defense Health Agency’s Joint Tele-Critical Care Network. The JTCCN virtually integrates 24/7 access to highly skilled critical care physicians, or intensivists, from DHA medical centers, or hubs like Naval Medical Center San Diego ...

Article Around MHS
Dec 23, 2022

New “mCurriculum” Launched to Help Surgeons Worldwide Sharpen Skills, Improve Clinical Readiness

Military personnel holding new device developed by USU

Imagine surgeons honing their skills using their smartphone, tablet, or computer. Thanks to a collaboration between the Uniformed Services University, the American College of Surgeons, the Military Health System Strategic Partnership American College of Surgeons, and the University of California, Davis, it's happening. See how this groundbreaking ...

Skip subpage navigation
Refine your search
Last Updated: July 20, 2023
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on X Follow us on YouTube Sign up on GovDelivery