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Questions for Unit Points of Contact
Q9:
How do I get a copy of my service member's PHA or dental exams?
A:
Please refer to your Service Component module (e.g., MRRS, PIMR, MEDPROS, PHA or DenClass) or medical readiness coordinator. You can also contact the RHRP Call Center:
1-833-782-RHRP
(1-833-782-7477)
8 a.m. to 11 p.m. ET, Monday–Friday
8 a.m. to 4 p.m. ET, Saturday
Q11:
How do I get a service expedited?
A:
In very rare instances (e.g. very short notice deployment to a disaster site) you can request expedited services.
For individual appointments, the command's IMR representative should:
- Call the RHRP Call Center
For a group event, the command's IMR representative should call:
- Their event coordinator
- The RHRP Call Center:
1-833-782-RHRP
(1-833-782-7477)
8 a.m. to 11 p.m. ET, Monday–Friday
8 a.m. to 4 p.m. ET, Saturday
Q13:
What are the cancellation and no show policies?
A:
- Decreasing services requested within 14 and 6 calendar days of the event date will result in a Cancellation Fee.
- Decreasing services requested within 5 calendar days of the event date will result in a No-Show Fee.
- Failure to meet GE minimums will also result in a No-Show Fee.
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Last Updated: April 19, 2023