MHS GENESIS: The Electronic Health Record

MHS GENESIS is the Military Health System's modern electronic health record that provides a single health record for service members, veterans, and their families. MHS GENESIS:

  • Enhances health, increases readiness, and improves safety
  • Focuses on quality, safety, and patient outcomes to help advance enterprise objectives to transform the MHS into a high-reliability organization
  • Standardizes clinical and business processes across the services and the MHS
  • Enables beneficiaries to be fully engaged in their healthcare

MHS GENESIS Patient Portal

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. Learn more about the features of the patient portal at TRICARE.mil.

If you have questions about the MHS GENESIS Patient Portal, you can call the Defense Health Agency Global Service Center at 800-600-9332 or DSN 312-421-3000, available 24/7 or visit the MHS GENESIS Patient Portal.

Need Help with the MHS GENESIS Patient Portal?

Do you need technical help accessing your records or information in the MHS GENESIS Patient Portal? You can call 800-600-9332 or DSN 312-838-3000. They’re available 24/7.

Are you overseas?

  • Belgium: 0800-72115
  • Germany: 0800-1011129
  • Greece: 00800-12-5629
  • Guam: 1-866-637-8725
  • Italy: 800-782407
  • Japan: 00531-1-20743
  • Korea: 00798-14-800-5242
  • Netherlands: 0800-0228847
  • Panama: 001-800-151-1005
  • Portugal: 800-8-12305
  • Turkey: 0-800-151-1005
  • United Kingdom :08-005871786
  • Spain: 900-951895

MHS GENESIS Videos

What is the MHS GENESIS Patient Portal?

VIDEO: What is the MHS GENESIS Patient Portal?

Introduction to the MHS GENESIS Patient Portal site
MHS GENESIS Prescription Refill Detailed Overview

VIDEO: MHS GENESIS Prescription Refill Detailed Overview

A detailed overview of the prescription refill feature now available on the MHS GENESIS patient portal
MHS GENESIS: Revenue Cycle for Staff

VIDEO: MHS GENESIS: Revenue Cycle for Staff

The Military Health System recently launched new and enhanced business tools as part of the full suite of capabilities in MHS GENESIS, the new electronic health record. The new tools integrate clinical and business capabilities and workflows, and require collaboration from all hospital and clinic staff across the continuum of care to provide a seamless patient experience. To learn more about MHS GENESIS, please visit health.mil/mhsgenesis

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Article
Jan. 15, 2026

Get your health results faster in 2026: Lab and test results immediately available in your MHS GENESIS Patient Portal

MHS GENESIS will release your electronic health information the moment it enters the system.

Do you get care at a military hospital or clinic? Starting Jan. 20, you’ll be able to access lab results, radiology reports, pathology reports, and clinical notes immediately through the MHS GENESIS Patient Portal. MHS GENESIS will release your electronic health information the moment it enters the system.

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