Back to Top Skip to main content Skip to sub-navigation

Yes, You Can Still Get Old Medical Records after MHS GENESIS Transition

Image of the back of a man scanning IT equioment Mikey Quitugua, 59th Medical Wing information technology asset manager, processes equipment in a warehouse at Joint Base San Antonio-Lackland, Texas, Aug. 2, 2021. The 59th MDW is working to process and deploy more than three-thousand pieces of IT equipment in support of the Military Health System's new, modernized electronic health record - MHS GENESIS. The new health record seeks to improve data access and sharing of health information across the spectrum of military operations, the Department of Veterans Affairs, and civilian health care organizations.

Recommended Content:

Electronic Health Record: MHS GENESIS | Genesis of MHS GENESIS | HIPAA Information Papers

As all Defense Health Agency-managed military medical treatment facilities implement MHS GENESIS as the standard electronic health record, beneficiaries and their providers will not lose access to their old records.

The Department of Defense Healthcare Management System Modernization (DHMSM) program office, which oversees the deployment of MHS GENESIS, will keep beneficiaries' old medical records in the Joint Longitudinal Viewer (JLV) clinical application, ensuring these remain available to beneficiaries through their providers. The app provides an integrated, read-only display of records from the DOD, Department of Veterans Affairs, and private-sector partners in a common viewer.

"JLV is a read-only web application that allows health care providers to create a personalized view of electronic health record data from the federal EHR (MHS GENESIS), legacy DOD and VA health data systems as well as community health partner data in a single, integrated display," explained Holly Joers, the DHA's program executive officer for the DHMS program executive office.

"Functionally, JLV is a dashboard that allows a provider to view a patient's current health records from all of the sources mentioned," she added. "Until the single, common federal record is fully deployed, JLV is the only tool available that provides a longitudinal view of up-to-date health records from all sources."

The JLV app, which can be accessed through MHS GENESIS and offers access to private-sector data, supplements the electronic health records by storing and providing access to legacy data that may not be available within it, said Joers. This is important in providing improved care – giving providers a single view of patients' full histories, thereby reducing risks and costs related to missing information, duplicate testing, or duplicate treatments.

"MTF personnel are trained to use JLV as part of their MHS GENESIS go-live experience," she added.

The First of Many

Fairchild Air Force Base, in Washington, was the first to successfully decommission their legacy EHR system in June, after completing a backup and providing it to local site personnel, a process all MTFs must undergo during their transition to MHS GENESIS.

"We knew here at Fairchild AFB that we were leading the way, bringing healthcare into the 21st century, and starting the journey to being able to track medical care from the field all the way through the Department of Veterans Affairs experience," said Air Force Lt. Col. Brandon White, chief of medical staff at the 92nd Medical Group at Fairchild AFB. "It was exciting, even though we knew it was going to be full of yet unforeseen challenges."

The decommissioning followed completion of a series of steps in late 2020 and early 2021 to consolidate all beneficiary medical records into one system before migrating fully to MHS GENESIS. Standardizing military medical health records is particularly important for service members, veterans, and their families.

"Not only do beneficiaries move often in comparison to the civilian world, but so do providers and the medical staff," explained White. "Standardizing the medical record system and how it is used makes for an easier and safer transition when these moves occur from base to base as well as from the DOD to the VA."

And although the process takes time, organization, and patience, the long-term outcome facilitates maintaining a medical ready force and a ready medical force.

"Being able to review medical records from deployments as well as from any VA medical facility allows for more accurate and safer care," White said. "Utilizing mass vaccination and mass readiness tools within the new EHR allows for quicker and more standardized care, which leads to improved outcomes."

Madigan Army Medical Center, on Joint Base Lewis McChord, outside Lakewood, Washington, followed suit Sept. 21.

Madigan officials said the effort to fully decommission the legacy systems and transition to MHS GENESIS is a milestone, marking progress in the Military Health System/DHA efforts to modernize its health care delivery system.

According to White, lessons learned at Fairchild AFB include "being open-minded."

"Change is never easy, and working through the challenges with such a large change has been difficult," he said. But "knowing that the product allows for better continuity and safer care going forward makes it exciting."

"This is a journey to improving medical care and the documentation that goes along with it," he added. "There are unique challenges within military medicine that the current civilian EHR has not previously seen. Being able to identify these challenges and be a part of finding the solution will go a long way in the satisfaction of using the new EHR and the safety for our beneficiaries."

As of September 25, DHA has transitioned 47 MTFs to MHS GENESIS. The 2017 National Defense Authorization Act directed the MHS transition, administration, and management of all MTFs to DHA.

You also may be interested in...

LANT Area Members: it’s your turn to receive your electronic health record

Article Around MHS
11/19/2021
Military personnel looking at a computer

MHS GENESIS, the Coast Guard’s new electronic health record solution deployed to the Coast Guard’s 26 clinics and 48 sickbays in the Atlantic Area last week.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

Future Patient Health Education Portal Will Be “Source of Truth”

Article
11/16/2021
Military personnel typing on a computer

DHA is prototyping a Virtual Education Center solution to provide vetted patient information in an easily accessible online resource, aimed at providing quick and consistent answers to questions that inevitably arise between medical appointments.

Recommended Content:

Ready Reliable Care | Defense Health Agency Strategy | Electronic Health Record: MHS GENESIS | MHS GENESIS

MHS GENESIS ‘Super Users’ Fuel MTF Transformations

Article
10/26/2021
Military personnel cutting the cord during the system's launch

The MHS GENESIS Super User is the fuel that drives our MTFs’ organizational transformation.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS Toolkit | MHS GENESIS

MHS GENESIS: New electronic health record coming soon to the San Antonio Market

Article Around MHS
10/13/2021
A woman looks at her computer monitor.

The San Antonio Market will transition to the new electronic health record system – known as MHS GENESIS – in January 2022.

Recommended Content:

Military Health System Transformation | Electronic Health Record: MHS GENESIS | Genesis of MHS GENESIS

MHS GENESIS: A new era of electronic healthcare record keeping

Article Around MHS
10/1/2021
Col. Stephanie Ku, 15th Medical Group commander, cuts a cord with 15th MDG members and Military Health System Genesis project integrators during the MHS Genesis launch ceremony at Joint Base Pearl Harbor-Hickam, Hawaii, Sept. 25, 2021.

The new electronic health record provides enhanced and secure technology to manage health information and is intended to serve as a focal point for all military branches.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

MHS GENESIS: Coming Soon to a Hawaii MTF Near You

Article
9/24/2021
A naval doctor works on the new MHS GENESIS EHR.

Wave TRIPLER to go-live in Hawaii.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

Telehealth Information Paper

Fact Sheet
9/16/2021

Telehealth Information Paper (September 2021)

Recommended Content:

HIPAA Information Papers

Use and Disclosure of Psychotherapy Notes

Fact Sheet
9/16/2021

This HIPAA Information Paper describes the Use and Disclosure of Psychotherapy Notes (updated September 2021).

Recommended Content:

HIPAA Information Papers

Coast Guard launches electronic health record system in Pacific Area

Article
9/3/2021
Coast Guard medical personnel using MHS GENESIS

U.S. Coast Guard launches electronic health record system in Pacific Area, and moves from paper records to a new EHR.

Recommended Content:

MHS GENESIS Toolkit | Electronic Health Record: MHS GENESIS | MHS GENESIS

Federal leaders highlight electronic health record changes at HIMSS

Article
8/31/2021
Federal leaders being interviewed

The new Federal electronic health record delivers data to healthcare teams wherever a patient receives treatment.

Recommended Content:

Technology | Federal Electronic Health Record Modernization (FEHRM) Program Office | Electronic Health Record: MHS GENESIS

Retinopathy of Prematurity, Important Focus for Military Eye Doctors

Article
6/23/2021
Health personnel conducting a morning assessment on an infant

Retinopathy of Prematurity is a little-known disease with big risks.

Recommended Content:

Children's Health | Electronic Health Record: MHS GENESIS | Centers of Excellence

Leadership Discusses Lessons Learned from Latest MHS GENESIS Waves

Article
6/15/2021
Military personnel during a virtual round table discussion

Representatives from PEO DHMSM, FEHRM, and the MHS provide an update on the progress and lessons learned since the most recent deployment of MHS GENESIS.

Recommended Content:

Electronic Health Record: MHS GENESIS | Military Health System Transformation

MHS Minute May 2021

Video
5/28/2021
Image of MHS Minute Carousel

In this month's MHS Minute, the DHA's commitment to transforming military health continues. The DHA officially established the Tidewater market in SE Virginia, serving over 200,000 patients. The MHS is standing up 19 markets like Tidewater to allow healthcare providers to better meet the needs of their patients by improving coordination between facilities in the area.

Recommended Content:

Military Health System Transformation | Electronic Health Record: MHS GENESIS | Health Readiness | MHS GENESIS

Coast Guard set to roll out new electronic health record system soon

Article
5/28/2021
Hands typing on a computer

U.S. Coast Guard prepares to deploy new electronic health record, MHS GENESIS, at 14 clinics and 17 sickbays in the Pacific Area by the end of August 2021.

Recommended Content:

Electronic Health Record: MHS GENESIS

Peer-to-peer Pay-It-Forward program paying dividends for MHS GENESIS

Article
5/24/2021
Military health personnel learning how to use MHS GENESIS

The Defense Health Agency’s Pay It Forward program was designed to leverage the experience of those who had gone through the congressionally ordered changeover to MHS GENESIS to help new users. It’s working.

Recommended Content:

Electronic Health Record: MHS GENESIS
<< < 1 2 3 4 5  ... > >> 
Showing results 1 - 15 Page 1 of 10

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.