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Military Health System

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Theresa Wright, 28th Medical Support Squadron pharmacy technician, counts pills to correctly fill a prescription on Ellsworth Air Force Base, S.D., May 22, 2012. The 28th MSS completes an average of 510 prescriptions a day. (U.S. Air Force photo by Airman 1st Class Alystria Maurer/Released)
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ScriptCenters provide eligible beneficiaries/staff the benefit of convenient, contactless prescription pickup at their leisure with some locations providing 24/7 availability. This convenience translates into less congested pharmacy lobbies, increased access for same-day prescription needs, and significantly reduced wait times. ScriptCenter placement locations vary by military site.

Talking Points

  • Beneficiaries can pick up prescriptions conveniently through a contactless automated pharmacy locker system.
  • ScriptCenters allow for after-hours medication pickup. Pickup hours vary by location, with some locations available 24/7.
  • To begin using a ScriptCenter, beneficiaries must complete a simple one-time enrollment at the ScriptCenter kiosk and will need a current prescription number.
  • Beneficiaries can request refills for pick up at a ScriptCenter by calling into AudioCARE or using TRICARE Online.
  • To retrieve prescriptions from a ScriptCenter, beneficiaries simply scan their military ID card (Common Access Card or Uniformed Services ID Card), and enter their date of birth or utilize their fingerprints to unlock their medications.
  • ScriptCenter is mainly for prescription refill pickup. Some sites utilize ScriptCenter for new prescription pickup, same day surgery pickup service, staff-only prescription pickup, or any combination of these services.
  • Beneficiaries can pick up prescriptions any time after the time provided in AudioCARE or TRICARE Online, up to the Return-to-Stock date established by individual site (typically 7-10 days).
  • Using ScriptCenters is a safe, quick, and easy way to obtain prescriptions.


ScriptCenter Insert

Script Center Flyer

Script Center Social Media Graphic

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Last Updated: August 07, 2023
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