Skip to main content

Military Health System

Leadership Discusses Lessons Learned from Latest MHS GENESIS Waves

Image of Military personnel during a virtual round table discussion. Army Maj. Gen. (Dr.) George "Ned" Appenzeller (left), DHA’s assistant director for combat support, and Holly Joers, acting program executive officer for DHA’s Defense Health Care Management Systems Modernization, answer questions during a virtual media roundtable June 10 (Photo by: Jacob Moore, MHS Communications).

Recommended Content:

MHS GENESIS: The Electronic Health Record | Military Health System Transformation

The Defense Health Agency’s Program Executive Office for Defense Health Care Management Systems Modernization (PEO DHMSM) held a virtual media roundtable in Arlington, Virginia, June 10. The event allowed representatives from PEO DHMSM, the Federal Electronic Health Record Modernization Office (FEHRM), and the Military Health System to provide an update on the progress and lessons learned since the most recent deployment of MHS GENESIS to an additional 25 military treatment facilities April 24.

First rolled out at MTFs in the Pacific Northwest in 2017, MHS GENESIS provides a single common electronic medical record for service members, veterans, and military family members. It is scheduled to be fully operational throughout the Department of Defense by the end of 2023.

"As of May, with the completion of Wave SAN DIEGO and Wave CARSON+, MHS GENESIS is now operational across 16 states, with more than 600 locations and approximately 42,000 active users, which accounts for 30% of our total deployment" said Holly Joers, acting program executive officer for DHMSM, the office responsible for acquisition, oversight, and deployment of MHS GENESIS. "It's worth noting that with the deployment of Wave CARSON+, we more than doubled our footprint in a single day and DOD remains on schedule for completion at the end of 2023."

Joers pointed out several examples of progress throughout the MHS that can be directly attributed to the deployment of MHS GENESIS, including:

  • The ability to treat premature newborns with real-time decision support in critical moments
  • Improving the ability to track the health of service members while transitioning between duty stations
  • Reducing follow-on visits to manage prescriptions and ensuring medications are re-stocked in a timely manner
  • Enhancing training recruit readiness, including the administration of COVID-19 vaccines

"These examples showcase how using a modern personal health record continues to improve the health outcomes and general well-being of our U.S. military personnel and their families," said Joers.

The most recent wave of MTFs provided a variety of lessons learned, she said, including geographic concerns.

"For every deployment, we take stock of lessons learned and identify things that can make us more efficient," she said. "CARSON+ was a combination of two waves that were originally planned to go at the same time. We were able to go across 25 MTFs and 12 states at the same time. It was our broadest geographic range to date. This was a really good experience for us to learn how to navigate those geographic challenges."

It also emphasized how PEO DHMSM could best leverage virtual support and their Pay-It-Forward campaign for MHS GENESIS, utilizing people who have already used the system to help their peers understand and adopt the system. Due to the scope of deploying MHS GENESIS worldwide across DOD MTFs, much of the virtual training, now a necessity, was planned prior to the COVID-19 pandemic.

One of the greatest advantages MHS GENESIS brings end users, both medical personnel and patients, is standardization.

"The standardization of workflows and processes across the enterprise is one of the most important things about this system," said Army Maj. Gen. (Dr.) George "Ned" Appenzeller, DHA's assistant director for combat support. "This is where we drive not only standard practices from a patient perspective, but also providers, technicians, and pharmacists. Everything is done the same everywhere."

This results in a higher quality of patient care, said Appenzeller.

"You're not re-learning things every time you go somewhere else," he said. "Because things are done the same way everywhere, safety and the care of our patients - the people we take care of - is improved."

The successful sharing of information and lessons learned during the deployment of MHS GENESIS hasn't been limited to the DOD, said FEHRM Director Bill Tinston.

"From the FEHRM and joint perspective, it was pretty amazing to see the power of having the three departments - the Department of Veterans Affairs, the DOD, and Homeland Security with the Coast Guard - who went live at the height of the COVID crisis," he said. "They had to bring these virtual training delivery techniques to the table - that informed what VA and DOD did next. Having the three organizations "cross-fertilizing" one another has been really helpful throughout this process."

Appenzeller said the key to any successful transition is learning as it progresses.

"There's always more to learn, but I think what we're learning as we transition is it's less drastic each time. Every time we do something new, we find things we can do better," he said.

You also may be interested in...

Operating at Speed of Relevance, Key to Great Outcomes, DHA’s Maturation

Article
11/21/2022
Photo of U.S. Army Lt. Gen. (Dr.) Ronald Place, Christianne Witten, and DHA Senior Enlisted Leader Command Sgt. Maj. Michael Gragg

DHA’s reputation built on speed of relevance in COVID pandemic, which helped it mature as an operational combat support agency.

Recommended Content:

MHS GENESIS: The Electronic Health Record | Ready Reliable Care

MHS GENESIS Reaches Significant Operational Milestone

Article
10/27/2022
A man holds an MHS GENESIS sign.

MHS GENESIS reaches more and more military beneficiaries.

Recommended Content:

MHS GENESIS: The Electronic Health Record | MHS GENESIS

Navy and Marine Corps Public Health Center Holds Town Hall in Advance of DHA Transition

Article Around MHS
10/24/2022
Military personnel speaks at NMCPHS town hall event

The Navy and Marine Corps Public Health Center held a town hall meeting on Oct. 12 at their Portsmouth, Virginia, headquarters, in advance of their transition to the Defense Health Agency (DHA) Public Health directorate.

Recommended Content:

Public Health | Military Health System Transformation

MHS Minute | September 2022

Video
10/12/2022
MHS Minute | September 2022

Recommended Content:

Defense Health Agency | Military Health System Transformation | DHA Health Care Market Structure

DHA Turns 9: 'Now Fully Responsible for Health Care Delivery' in DOD

Article
10/6/2022
Four DHA personnel, including DHA Director Place, center, cut a birthday cake with a sword to celebrate DHA's ninth birthday. Oct. 1, 2022.

Defense Health Agency celebrates its 9th year; continues to grow military medical mission.

Recommended Content:

Defense Health Agency | Military Health System Transformation | Public Health

CHCS Hospital Information System Ends its Life at Madigan

Article Around MHS
10/5/2022
Col. (Dr.) Jonathan Craig Taylor speaking at podium

Madigan Army Medical Center turned off its legacy computer system Composite Health Care System (CHCS) at a decommissioning ceremony on September 29, on Joint Base Lewis-McChord, Wash.

Recommended Content:

Health Care Technology | MHS GENESIS: The Electronic Health Record

DHA Region Indo-Pacific Standardizes Medical Readiness and Health Care

Article
9/30/2022
A man speaks into a microphone on a podium

DHA establishes DHA Region Indo-Pacific on Sept. 27.

Recommended Content:

Military Health System Transformation | Defense Health Agency Region Indo-Pacific

MHS GENESIS ‘Goes Live’ at Naval Hospital Jacksonville and Branch Health Clinics Jacksonville, Key West, and Mayport

Article Around MHS
9/26/2022
Military personnel pose for picture at NBHC

Naval Hospital (NH) Jacksonville and Naval Branch Health Clinics (NBHC) Jacksonville, Key West, and Mayport have officially launched the Military Health System’s new electronic health record, MHS GENESIS.

Recommended Content:

MHS GENESIS Toolkit | MHS GENESIS: The Electronic Health Record

Eglin Hospital transitions to new health records system

Article Around MHS
9/23/2022
MHS GENESIS

The 96th Medical Group goes live with the Defense Health Agency's new health record system here Sept. 24.

Recommended Content:

MHS GENESIS: The Electronic Health Record | MHS GENESIS

Columbus AFB upgrades to MHS GENESIS

Article Around MHS
9/21/2022
MHS GENESIS

The 14th Flying Training Wing will join nine other military installations scheduled for the launch of the new Military Health System (MHS) GENESIS and electronic health record, beginning in September 2022.

Recommended Content:

MHS GENESIS: The Electronic Health Record

MHS GENESIS is Coming to Keesler

Article Around MHS
9/14/2022
Information card displayed at Keesler Air Force Base

Keesler will transition to the Military Health System’s new electronic health record system, MHS GENESIS, on Sept. 24.

Recommended Content:

MHS GENESIS Toolkit | MHS GENESIS: The Electronic Health Record | MHS GENESIS

Technology and Medicine: The Digital Age of Health Care

Article
8/26/2022
Photo of an afternoon panel of four people

Technology is transforming health care and incorporating new elements for providers in their practices.

Recommended Content:

Military Health System Transformation | MHS GENESIS: The Electronic Health Record | Health Care Technology | Defense Health Information Technology Symposium

Maxwell Clinic Transitioning to the MHS GENESIS System Sept. 24

Article Around MHS
7/26/2022
MHS Genesis infographic

The 42nd Medical Group will begin transitioning to MHS GENESIS Sept. 24 patients can expect to see an increase in wait times and a reduction in available appointments for approximately 120 days as healthcare teams adapt their office and clinic practices to new, standardized workflows.

Recommended Content:

MHS GENESIS: The Electronic Health Record | MHS GENESIS

San Antonio Market Celebrates First Anniversary as a Unified Health Care System

Article Around MHS
7/20/2022
Two airmen talking.

The San Antonio Market will celebrate its one-year anniversary as a unified military health care system this week.

Recommended Content:

Direct Reporting Markets | Military Health System Transformation

MHS Virtual Education Center Empowers Patients to Improve Outcomes

Article
7/14/2022
Army Col. (Dr.) Maria Molina provides insight on the latest MHS digital resource for patients.

The Defense Health Agency is developing the Virtual Education Center: A web-based library and communications platform that enables providers and patients to access, store, and use vetted MHS education resources more easily than ever before.

Recommended Content:

MHS GENESIS: The Electronic Health Record | Ready Reliable Care | Health Care Technology | MHS GENESIS
<< < 1 2 3 4 5  ... > >> 
Showing results 1 - 15 Page 1 of 15
Refine your search
Last Updated: June 15, 2021
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on Twitter Follow us on YouTube Sign up on GovDelivery