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Directory

This directory offers a consolidated list of phone numbers, email address, locations and more for organizations across the Military Health System and Defense Health Agency.

    Address:

    7700 Arlington Blvd, Suite 5101
    Falls Church, VA 22042

    Phone: 301-319-3240

    Graduate Medical Education Program

    Directions to the GME Office

    The GME Office is located in Building 36000, across Santa Fe Ave. from Carl R. Darnall Army Medical Center. To enter Fort Cavazos, you must bring your military ID, driver's license, insurance card, and vehicle registration.

    If you have a DOD CAC:

    From I-14 (US-190), take the Fort Cavazos Main Entrance (T.J. Mills Blvd. exit). After taking the exit, but before going through the Main Gate, you will take the Santa Fe Gate exit (exit is immediately after passing the Marvin Leath Visitor Center). This will take you over T. J. Mills Blvd. to the Santa Fe Gate. Approach the gate in the right-most lane. After going through the gate, take an immediate right onto Wratten Dr. At the first stop sign, take a right into a parking lot. Park here. You can then cross Wratten Dr. into the Shoemaker Center (which is labeled the CRDAMC Annex on this side of the building). Go up the steps and enter the building, following the signs to the GME Offices.

    If Santa Fe Gate is closed, take the Fort Cavazos Main Entrance (T.J. Mills Blvd. exit). Get in the left most lane. Pass through the main gate on T. J. Mills Blvd. and take your first left at the stop lights onto Tank Destroyer Blvd. You will then take the first left onto Wratten Dr. You will come to a stop sign. Proceed through this stop sign and take a left into a parking lot. Park here. You can then cross Wratten Dr. into the Shoemaker Center (which is labeled the CRDAMC Annex on this side of the building). Go up the steps and enter the building, following the signs to the GME Offices.

    If you don't have a DOD CAC:

    From I-14 (US-190) take the Fort Cavazos Main Entrance (T.J. Mills Blvd. exit). Go to the Marvin Leath Visitor Center. You will need to get a pass to enter post. Once you obtain this, follow the instructions above for proceeding to the GME Office.

    Address:

    USAF Missing Persons Branch
    HQ, USAFPC 550 C Street West, Suite 15
    Randolph AFB, TX 78150-4716

    Phone: 800-531-5501

    Address:

    U.S. Army Human Resources Command
    Casualty and Mortuary Affairs Operations Center (CMAOC)/Past Conflict Repatriations Branch (PCRB)
    1600 Spearhead Division Avenue Dept. #450
    Fort Knox, KY 40122-5405

    Phone: 800-892-2490

    Address:

    Headquarters, U.S. Marine Corps Manpower and Reserve Affairs
    Personnel & Family Reference Division
    3280 Russell Road
    Quantico, VA 22134-5103

    Phone: 800-847-1597

    Address:

    U.S. Navy Personnel Command
    Bureau of Naval Personnel Casualty Assistance Branch
    N135C 5720 Integrity Dr.
    Millington, TN 38055-6210

    Phone: 800-443-9298

    For questions, more information, or membership interest, please send an email message.

    Address:

    Defense Health Board
    7700 Arlington Boulevard, Suite 5101
    Falls Church, VA 22042

    Address:

    DHHQ Library Services
    MHS Medical Library Organizational Management Office
    Leadership, Education, Analysis, Development, Sustainment (LEADS)
    J-7 Education & Training Directorate
    Defense Health Headquarters
    7700 Arlington Blvd., 3M107
    Falls Church, VA 22042

    Hours of Operation:

    Monday–Friday
    8:30 a.m. to 5 p.m.

    Questions or suggestions? Email us!

    Address:

    Defense Health Agency
    Attn: DHA FOIA Public Liaison
    7700 Arlington Blvd., Ste. 5101
    Falls Church, VA 22042-5101

    Phone: 703-681-3310

    Visit Inside the DHA (CAC-authenticated) and search for “Facilities Enterprise Division” for more information on DHA Sustainability.

    Address:

    DOD/VA Program Office
    8111 Gatehouse Road Suite 310
    Falls Church, VA 22042

    Graduate Medical Education Program

    Location: 96th Medical Group

    Hours of Operation:

    Monday–Friday
    7 a.m. to 4 p.m. ET

    Visit Inside DHA (CAC-authentication required) to learn more about Enterprise Professional Development.

    Global Service Center

    Contact Us

    The Hearing Center of Excellence doesn't provide patient care and isn't affiliated with TRICARE. We are not able to respond to patient inquiries about services or recommendations from providers. For questions about your hearing/balance health care or medical billing, please directly contact the clinic where you receive services. 

     

    Address:

    59MDW/SG02O
    1100 Wilford Hall Loop
    Lackland AFB, Texas 78236

    Phone: 210-292-4100

    Live Chat: Online

    Note: The OCONUS number below is available in Australia, Germany, Italy, Japan and South Korea only)

    Address:

    4270 Gorgas Circle, Bldg. 1070, Suite 550
    JBSA Fort Sam Houston, TX 78234

    DOD Global Service Center: 800-600-9322

    Graduate Medical Education Program

    Location: North Medical Mall, 2nd Floor, Inside the Medical Library

    Graduate Medical Education Program

    Directions to the GME Office

    Upon entering facility, take the first left after the information desk, down the Oak Ridge Hallway. Half-way down on the left, check in with at the “Strong Team” Front Desk and ask for the GME Office/Medical Student Coordinator.

    Hours of Operation:

    Monday–Friday
    8:30 a.m. to 4 p.m. ET

    Phone: 762-408-2651

    Simulation Center: 706-544-9386

    Address:

    693 Neiman Street, 2nd Floor-East
    Fort Deitrick, MD 21702

    Phone: 301-619-6817

    Alternate: 301-619-6833

    Fax: 302-619-2355

    Aeromedical Services Information Management System

    Website: ASIMS (CAC Authentication Required)

    Help Desk: 210-395-9742

    Army Medical Protection System

    Website: MEDPROS (CAC Authentication Required)

    Navy Medical Readiness Reporting System

    Website: MRRS (CAC Authentication Required)

    Help Desk: 800-537-4617

    Graduate Medical Education Program

    Hours of Operation:

    Monday–Friday
    7:30 a.m. to 4 p.m.

    Phone: 702-653-2499

    Address:

    Military Medical Support Office
    DHA, Great Lakes
    Suite 304
    2834 Green Bay Road North
    Chicago, IL 60064-3091

    Hours of Operation:

    Monday–Friday
    8:30-11 a.m. & 1-3:30 p.m. CT

    Address:

    Director, Mortuary Affairs
    HAF AFMAO/PM
    Air Force Mortuary Affairs Operations Center (AFMAO)
    116 Purple Heart Drive
    Dover AFB, DE 19902

    Phone: 800-531-5803

    A.T. Augusta Graduate Medical Education Program

    Hours of Operation:

    Monday–Friday
    7:30 a.m. to 4 p.m.

    Phone 1: 571-231-3354

    Phone 2: 571-231-3356

    Phone 3: 571-231-3358

    Fax: 571-231-6708

    Walter Reed Graduate Medical Education Program

    Hours of Operation:

    Monday–Friday
    7:30 a.m. to 4 p.m.

    Phone: 301-319-8278

    Simulation Center: 301-400-0501

    Fax: 301-295-9186

    Providers: To get referral forms or information on how to refer a patient to the NICoE, visit our Refer to NICoE page or send us an email. We will contact you within one business day.

    Address:

    The National Intrepid Center of Excellence
    4860 South Palmer Road, Bldg. 51
    Bethesda, MD 20889-5649

    Hours of Operation:

    Monday–Friday
    7 a.m. to 4 p.m. ET

    Scheduling: 301-319-3710

    Inquiries: 301-319-3600

    The NRD is a database of validated resources that supports recovery, rehabilitation, and reintegration for service members, veterans, family members, and caregivers.

    Graduate Medical Education Program

    Hours of Operation:

    Monday–Friday
    8 a.m. to 4 p.m. PT

    Phone: 760-719-3675

    Alternate: 760-719-3364

    Graduate Medical Education Program

    Hours of Operation:

    Monday–Friday
    7 a.m. to 4 p.m. ET

    Phone: 904-542-7606

    Alternate: 904-542-7762

    Graduate Medical Education Program

    Location: Naval Medical Center Portsmouth, Building 3, 3rd Floor

    Graduate Medical Education Program

    Verification of Training Requests

    Each residency or fellowship program will provide verification of training for their past trainees. Please visit the Verification of Training page to see a list of programs, contact information, and information required to process your training verification request.

    Graduate Medical Education Program Office

    Hours of Operation:

    Monday–Friday
    7 a.m. to 3:30 p.m.

    Phone: 850-452-8125

    We welcome your questions and feedback.

    Address:

    General Inquiries

    Defense Health Agency
    c/o Office of General Counsel
    7700 Arlington Blvd, Suite 5101
    Falls Church, VA 22042-5101

     

    Appeals & Hearings or Claims Collection

    Defense Health Agency
    16401 E. Centretech Pkwy.
    Aurora, CO 80011-9043

    Graduate Medical Education Program

    Prescription Monitoring Team

    To learn more, please visit the Prescription Monitoring Program webpage.

    Prescription Drug Monitoring Program Technical Support

    Falls Church: 703-681-2890

    San Antonio: 210-536-6116

    Drug Take Back Program

    Contact the Pharmacy Operations Division:

    Pharmacy Residency Program

    Address:

    DHA Pharmacy Operations Division
    Formulary Management Branch
    7800 IH-10 West, Suite 335
    San Antonio, Texas 78230

    POD Analytics Support

    Hours of Operation:

    Monday–Friday
    6 a.m. to 5 p.m. (CT)

    Phone: 210-536-6650

    Toll-Free: 866-275-4732

    Deployment Prescription Program

    Contact Express Scripts if you have questions or would like more information:

    Hours of Operation:

    24 hours a day, 7 days a week

    Commercial: 480-804-9465

    Toll-free: 855-215-4488

    TRICARE Retail Refund Team

    For any questions or issues, please send an email message and include in the subject line:

    • Labeler Code
    • Manufacture Name
    • Question/Issue (i.e. TRRWS Access)
    • Example Name: "X00000 - MFG Company Name - Trouble Accessing TRRWS"

    This office can't discuss the merits of your application. You may contact your local veterans’ service organization for assistance.

    Address:

    PDBR Intake Unit
    SAF/MRBD
    3351 Celmers Lane
    Joint Base Andrews, 20762

    Privacy & Civil Liberties Offices

    Address:

    Falls Church Office

    7700 Arlington Blvd., 1M300
    Falls Church, VA 22042

     

    San Antonio Office

    3130 General Hudnell Drive, 2T209
    San Antonio, TX 78226

    Main Office Phone: 703-275-6363

    Address:

    1700 North Moore St. Suite 2300
    Arlington, VA 22209

    If you need help verifying your possible participation in a Project 112/SHAD test, please call DOD Incidents Hotline. If you'd like to speak with a VA representative, call the Special Issues Helpline at 1-800-749-8387 or visit the VA's SHAD page.

    Hours of Operation:

    Monday - Friday
    7:30 a.m. to 4 p.m. 

    DOD Incidents Hot Line: 800-497-6261

    VA Special Issues Help Line: 800-749-8387

    Address:
    Mailing Address

    Psychological Health Center of Excellence
    7700 Arlington Blvd
    Suite 5101
    Box #22 (Silver Spring Office)
    Falls Church, VA 22041

     

    Physical Address

    Psychological Health Center of Excellence
    1335 East-West Highway
    Silver Spring, Maryland 20910

    Psychological Health Resource Center: 866-966-1020

    Chat: Online

    Hours of Operation:

    Available 24/7 by phone, online chat or email.

    Call: 866-966-1020

    Address:

    Defense Health Agency
    Attn: OIG Healthcare Fraud
    16401 East Centretech Parkway
    Aurora, Colorado 80011-9066

    RHRP Call Center

    If you need help verifying your possible participation in any of the tests or have information about the testing, please call the DOD contact managers. For individual service member needs, visit the Service Member Portal.

    Hours of Operation:

    Monday–Friday
    7 a.m. to 10 p.m. CT

    Saturday
    7 a.m. to 3 p.m. CT

    RHRP Call Center: 833-782-RHRP (1-833-782-7477)

    Graduate Medical Education Program

    For previous training completed, visit our training verification page

    Address:
    Brooke Army Medical Center

    3551 Roger Brooke Dr.
    JBSA Fort Sam Houston, TX 78234-4504

    Location: 2nd Floor, Coto Tower, TN 235

    Wilford Hall Ambulatory Surgical Center

    1100 Wilford Hall Loop, Bldg. 4554
    JBSA Lackland AFB, TX 78236

    Location: 3rd Floor, B Wing, Next to Patient Safety/Risk Management

    Phone: 210-916-5756

    Alternate: 210-916-5958

    Fax: 210-916-0695

    Graduate Medical Education Program

    Hours of Operation:

    Monday–Friday
    8 a.m. to 5 p.m.

    Address:

    Gatehouse Building
    Solution Delivery Division
    8111 Gatehouse Rd.
    Falls Church, VA 22042

    TRICARE Area Office Latin America and Canada

    The Latin America and Canada Area includes Latin America (including the Caribbean Basin), Canada, Puerto Rico and the Virgin Islands. The TAO-LAC is located in San Antonio, Texas.

    Commercial: 210-536-6200

    DSN: 761-1153

    TRICARE Area Office Eurasia-Africa

    The Eurasia-Africa Area includes the European and African continents, and all Middle Eastern countries. The TAO-EA is located in Sembach, Germany.

    TRICARE Area Office Pacific

    The Pacific Area includes Guam, Japan, Korea, and Western Pacific Remote countries. The TAO-Pacific is located in Okinawa, Japan.

    Graduate Medical Education Program

    Location: Wright-Patterson Air Force Base, Building 840 

    Hours of Operation:

    Monday–Friday
    7:30 a.m. to 4:30 p.m.

    Phone: 937-938-2801

    Graduate Medical Education Program

    Hours of Operation:

    Monday–Friday
    8 a.m. to 4 p.m.

    UBO Help Desk

    For questions or comments, please contact the UBO Help Desk. If you call, leave a message. We will return your call.

    Please report problems such as prompts to login or pay, difficulties linking to articles, blocked sites, or any other issues to the VML.

    Address:

    7700 Arlington Boulevard
    Suite 5101 Box #22 (Silver Spring Office)
    Falls Church, VA 22041

    Phone: 301-400-1130

    Graduate Medical Education Program

    Our state-of-the-art Simulation Center has training capabilities to teach isolated tasks for Fundamentals of Endoscopic Surgery and Fundamentals of Laparoscopic Surgery. The SIM Center also has a wide variety of simulation equipment including ultrasound trainers and the Da Vinci robotic system trainer.

    Graduate Medical Education Program

    Last Updated: July 30, 2024
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