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The POD Analytics Support provides world class customer support to all Military Health System (MHS) users while enhancing the operational effectiveness and ensuring the quality of information maintained within the Pharmacy Data Transaction Service (PDTS).
Pharmacy Data Transaction Service
The PDTS is a centralized data repository that allows us to build a common patient medication profile for all Department of Defense (DOD) beneficiaries regardless of the point of service they use. The PDTS was created to move the data from all MHS points-of-service—military pharmacies, TRICARE network pharmacies and home delivery—to a single pharmacy claims manager that maintains a central repository. Establishing one central patient medication profile allows a provider to review a patient’s complete medication history and therefore reduce their exposure to unnecessary safety risks that are present in a non-integrated pharmacy system.
When the PDTS was first developed, one of its objectives was to establish a method to report on the data maintained in the central repository. While the POD Analytics Support has had this capability from the beginning, it is now available to selected managers at various levels of DOD Pharmacy by way of using PDTS / DHA POSC software via an Internet Web Server.
PDTS / DHA POSC
Pharmacy Report Gallery
DHA POD CarePoint Gallery
Medication Analysis Reporting Tools
CD-MARTD-MART
Poly-MARTWTU P-MART
Trouble Call Procedures
The primary function of the Pharmacy Operations Center is to support the MHS activities by providing support for all trouble calls generated from PDTS transmissions. If experiencing problems with PDTS, call the POD Analytics Support and have the following information available:
- Caller's Name
- Phone Number (where caller can be reached - DSN and/or COMM)
- Site Information: NCPDP #, Location/Site (Base, State or City, State), Organization, Branch of Service
- Concise description of the Problem/Request
- When appropriate, include: Patient Name, Rx number, Drug ordered, Quantity ordered, Day Supply
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Last Updated: April 25, 2024