Skip main navigation

Military Health System

Clear Your Browser Cache

This website has recently undergone changes. Users finding unexpected concerns may care to clear their browser's cache to ensure a seamless experience.

Skip subpage navigation

Archived Uniform Business Office Webinars

You need an up-to-date version of Adobe Flash Player to view archived webinars. To download the latest version for free, visit the Adobe Flash Player Download CenterGet the latest Adobe Flash Player. If you have any questions regarding the webcasts, please contact usEmail us for questions.

Please note that CEU credit for webinars expires one year after the date of presentation.

FY 2024 Webinars

Air Date Click Link for Recorded Webinar Description Related Information
 March 2024 Management of Profiles & Health Plans This webinar is an updated presentation on Management of Profiles & Health Plan, covering the recent changes with this topic. 
 February 2024 HealtheAnalytics: Revenue Cycle UBO Reporting 201 Overview Follow on to the HARC Reporting webinar presented in November 2023, giving a more detailed review of some UBO and Patient Accounting specific reports with analysis, tips, and use cases.
 January 2024 2024 CPT/HCPCS Updates This webinar will provide an update to the 2024 CPT/HCPCS codes, including an outline of all new, revised, and deleted codes that impact the MHS coding and billing.
 December 2023 MAC Billing  This webinar will focus on MHS GENESIS MAC billing within RevenueCycle and DISCERN Reporting to identify potential MAC cases. The webinar will also address posting MAC payments and non-payments.
 November 2023 HealtheAnalytics: Revenue Cycle UBO Reporting Overview Including review of available reports within the Business Operations Revenue Cycle folder for UBO use as well as, tips, tricks, and best practices.
 October 2023 MSA Billing This webinar will focus on the unique billing aspects of MSA, and how it differs from MAC and TPC. Additionally, this presentation will provide basic information that new MSAOs may encounter on MSA billing tasks and challenges.

FY 2023 Webinars

Air Date Click Link for Recorded Webinar Description Related Information
 September 2023  eOHI Discovery This webinar will present OHI Discovery functionality available within ABACUS and detail steps the user can take to ensure that new OHI policies found in ABACUS are properly loaded for future encounters. Included will be specific instruction on answering Question C.8 of the DQMC Review List using ABACUS OHI Discovery reporting and forwarding this information to your DQMC Manager.  
 August 2023 Revenue Cyle "Edit Failures ANSI - Work Items" This webinar will cover detailed processes to resolve edit failure work items. 
 July 2023 CY2023 Outpatient Rates This webinar focuses on the CY2023 outpatient rates package, the deployment date for rates, and the corresponding updates.
 June 2023 CY2023 Cosmetic Surgery Estimator v19 This webinar will focus on cosmetic surgery policy, updates to the Cosmetic Surgery Superbill, and the Cosmetic Surgery Estimator application.  
 May 2023 Insurance Health Plans Management and Requesting Health Plans  This webinar will look at adding Other Health Insurance, terminating insurance, and requesting new health plans in MHS GENESIS and RevCycle. In addition, it will contain information on Joint Insurance Health Plans, including management of medical insurance plans and electronic enrollment.  
 April 2023 Denials Management Best Practices This webinar will provide guidance on how to address various insurance payer denials, with a special emphasis on best practices specific to denials management procedures.  
 March 2023 Cosmetic Surgery Estimator Web Application This webinar will introduce the recently released web-based implementation of the Cosmetic Surgery Estimator.  Topics will include site access, navigation, and a demonstration.  
February 2023 DHA UBO Revenue Cycle CPA Go-Live Program Office Site SupportOpen this link to view recorded webinar 

In this webinar, DHA UBO will present on Go-Live resources available to MTFs and provide a brief overview of the documents and where to find them. The second half of the presentation will cover managing insurance health plans in MHS GENESIS Revenue Cycle Application, from adding the profile and health plan to billing and monitoring needed updates through the life cycle of an insurance or interagency claim.

 
January 2023 2023 CPT/HCPCS UpdatesOpen this link to view recorded webinar This webinar will provide an update to the 2023 CPT/HCPCS codes, including an outline of all new, revised, and deleted codes that impact the MHS coding and billing.  
December 2022 ABACUS Electronic BillingOpen this link to view Recorded Webinar This webinar discusses the electronic billing life cycle, to include Electronic Claims Submission, receiving notification of payment or denial via Electronic Data Interchange, Electronic Funds Transfer, and Electronic Remittance Advice.

November 2022 ABACUS Custom Tools ReportsOpen this link to view Recorded Webinar This webinar will discuss ABACUS Custom Tools Reports, where Custom Tools is located within ABACUS, how to run a report, and highlighting specific reports and their benefits.
October 2022 Open this link to view Recorded WebinarMSA BillingOpen this link to view Recorded Webinar This webinar will focus on the unique billing aspects of MSA, and how it differs from MAC and TPC. Additionally, this presentation will cover creating an SF1080 and DD7 for processing of Interagency invoices, and updates on Debt Management for MSA public collections.

FY 2022 Webinars

Air Date Click Link for Recorded Webinar Description Related Information
 September 2022 Audit ReadinessOpen this link to view Recorded Webinar This webinar will cover all phases of the audit cycle and how Military Treatment Facility Uniform Business Offices can prepare for financial audits. In addition, it will feature previous audit walkthrough material from participating markets and facilities of the FY22 financial audit as well as available resources for continued support.  The audience will learn the details of financial statement compilation, how to be audit ready, what to expect from a financial audit, and each phase of its lifecycle.  
 August 2022 DD 2570 ReportingOpen this link to view Recorded Webinar This webinar will focus on the importance of DD 2570 reporting and why it is necessary. The presentation will cover the components of the form, how to properly enter data using ABACUS and CHCS, and future enhancements to DD 2570 Reporting.
 July 2022 CY2022 Outpatient RatesOpen this link to view Recorded Webinar This webinar will focus on the CY2022 outpatient rates package, the deployment date for rates, and the corresponding updates.
 June 2022 CY2022 Cosmetic Surgery Estimator v18Open this link to view Recorded Webinar This webinar will focus on the CSE v18 procedure additions, modifications, deletions, and rate methodology updates.
 May 2022 Pharmacy RatesOpen this link to view Recorded Webinar This webinar will focus on pharmacy rates and will include background information on pricing pharmaceuticals and DHA UBO resources available to assist UBO staff.
 April 2022 ABACUS eOHI Discovery This webinar will present OHI Discovery functionality available within ABACUS and detail steps the user can take to ensure that new OHI policies found in ABACUS are properly loaded for future encounters. Included will be specific instruction on answering Question C.8 of the DQMC Review List using ABACUS OHI Discovery reporting and forwarding this information to your DQMC Manager.
 March 2022 Requesting Health Plans Across Systems This webinar will look at adding Other Health Insurance, terminating insurance, and requesting new health plans in MHS GENESIS and RevX. In addition, it will feature new information concerning Joint Insurance Health Plans, which have replaced legacy HIC ID health plans in MHS GENESIS.
 February 2022 Denials Management This webinar will provide guidance on how to address various insurance payer denials with a special emphasis on ABACUS-specific denials management procedures.
 January 2022 2022 CPT/HCPCS Updates This webinar will provide an update to the 2022 CPT/HCPCS codes and including an outline of all new, revised, and deleted codes that impact the MHS coding and billing.
 December 2021 DHA UBO Guides: MHS GENESIS OHI & ABACUS This webinar focuses on MHS GENESIS OHI and ABACUS processes. The presentation will discuss how to add/terminate Other Health Insurance information in MHS GENESIS and Armed Forces Billing and Collection Utilization Solution, how to correct and report ABACUS errors, and how to identify OHID policies as well as identify back billing data from MHS GENESIS and CHCS, then bill in ABACUS.
 November 2021 PATCAT This webinar focuses on Patient Category codes. The presentation will discuss the purpose and assignment of PATCATs, the impacts of incorrect assignment, common and unusual PATCATs, and available resources.
 October 2021 Creating a Cash Collection Voucher (CCV) This Webinar will introduce the fundamentals of creating a Cash Collection Voucher (CCV/DD Form 1131) in ABACUS.

FY 2021 Webinars

Air Date Click Link for Recorded Webinar Description Related Information
 September 2021 ABACUS LOB Billing and All Transaction Reports This webinar will explain how to run LOB Billing and All Transaction Reports in ABACUS
 August 2021 Custom Tools ReportsABACUS Custom Tools Reports This webinar will discuss ABACUS Custom Tools Reports, where Custom Tools is located within ABACUS, how to run a report, and highlighting specific reports and their benefits.
 July 2021 CY 2021 Outpatient RatesCY 2021 Outpatient Rates This webinar will focus on the CY 2021 Outpatient rates package, the deployment date for rates, and the corresponding updates.
 June 2021 Cosmetic Surgery Estimator v17 Updates This webinar will focus on the CSE v17 procedure additions, modifications, deletions, and rate methodology updates.
 May 2021 RevX Introduction This webinar will provide a high-level introduction to RevX. This webinar will discuss high impact changes that are expected, share MTF responsibilities, provide an overview of implementation and provide the implementation schedule.
 April 2021 ABACUS Updates This webinar focuses on new requirements and recent updates made within ABACUS that impact ABACUS users.
 March 2021 Rx Billing This webinar focuses on billing Pharmacy claims electronically to Express Scripts, CVS Caremark, and Aetna. This webinar will discuss step-by-step processes, as well as common errors that are received.
 February 2021 ABACUS eOHI Discovery This webinar will present OHI Discovery functionality available within ABACUS and detail steps the user can take to ensure that new OHI policies found in ABACUS are properly loaded for future encounters.
 January 2021 2021 CPT/HCPCS Updates This webinar will provide an update to the 2021 CPT and HCPCS codes including an outline of all new, revised, and deleted codes that impact the MHS coding and billing.
 December 2020 Electronic Billing This webinar discusses the electronic billing life cycle, to include Electronic Claims Submission, receiving notification of payment or denial via Electronic Data Interchange, Electronic Funds Transfer, and Electronic Remittance Advice.
 November 2020 DD 2570 Reporting What is DD 2570 Reporting and why MTFs use it. A review of the components of the form, along with how to enter data correctly. Importance of reporting, why it is necessary, and what the information is used for. Functional/Technical demonstration of how to complete reporting using ABACUS and CHCS. Future enhancements and Q & A.
 October 2020 Denials Management and ABACUS Capabilities This webinar will provide guidance on how to address various insurance payer denials with a special emphasis on ABACUS-specific denials management procedures.. Attendees will learn how to interpret EOBs and payer denial codes, communicate effectively with payers, and use tools for measuring successful reimbursement.

FY 2020 Webinars

Air Date Click Link for Recorded Webinar Description Related Information
 September 2020  Audit Readiness  This webinar will introduce DOD Financial Management Regulations and the resources used to keep UBO staff up-to-date on current financial regulations. Additionally, the audience will learn the details of financial statement compilation, how to be audit ready, what to expect from a financial audit, and each phase of its lifecycle.    
 August 2020  ABACUS Custom Tools Reports  This webinar will discuss ABACUS Custom Tools Reports, where Custom Tools is located within ABACUS, how to run a report, and highlighting specific reports and their benefits.  
 July 2020  CY 2020 Outpatient Rates  This webinar will focus on the CY 2020 Outpatient rates package, the deployment date for rates, and the corresponding updates.    
 June 2020  CY 2020 Cosmetic Surgery and Cosmetic Surgery Estimator v16  This webinar will focus on the CSE v16 procedure additions, modifications, deletions, and the rate methodology updates.   
 May 2020  Pharmacy Rates  This webinar will focus on the pharmacy rates effective September 15, 2019, background information on pricing pharmaceuticals, and DHA UBO resources available to assist UBO staff.   
 April 2020  Patient Categories (PATCATs) This webinar focuses on Patient Category codes. The presentation will discuss the purpose and assignment of PATCATs, the impacts of incorrect assignment, common and unusual PATCATs, and available resources.  
 March 2020  Rx Billing  This webinar focuses on billing Pharmacy claims electronically to Express Scripts, CVS Caremark, and Aetna. This webinar will discuss step-by-step processes, as well as common errors that are received.  
 February 2020  MAC/JAG This webinar will focus on the unique billing aspects of MAC, how it differs from MSA and TPC, and why this dynamic exists. Additionally, this presentation will speak to “identifying potential MAC claims", the role that the UBO and the JAG office play in gathering this information along with how the UBO assists with the collection of MAC funds which help to put money back into their MTF.   
 January 2020  2020 CPT/HCPCS Updates This webinar will provide an update to the 2020 CPT and HCPCS codes including an outline of all new, revised, and deleted codes that impact the MHS coding and billing.  
 December 2019 Denials Management and ABACUS Capabilities  This webinar will provide guidance on how to address various insurance payer denials with a special emphasis on ABACUS-specific denials management procedures.. Attendees will learn how to interpret EOBs and payer denial codes, communicate effectively with payers, and use tools for measuring successful reimbursement.  
 November 2019  DD 2570 Reporting What is DD 2570 Reporting and why MTFs use it. A review of the components of the form, along with how to enter data correctly. Importance of reporting, why it is necessary, and what the information is used for. Functional/Technical demonstration of how to complete reporting using ABACUS and CHCS. Future enhancements and Q & A.  
 October 2019 SIT/OHI This webinar will review the basics of SIT/OHI including OHI capture and data entry, common issues and their impact to billing processes, OHI Discovery, and new workflows in MHS GENESIS.

 

FY 2019 Webinars

Air Date Click Link for Recorded Webinar Description Related Information
 September 2019  DHA UBO Revenue Cycle This webinar will focus on Revenue Cycle information, background information on Cost Recovery Programs, MHS billing systems (e.g., ABACUS), and DHA UBO assets available to assist UBO staff with Revenue Cycle questions.  
 August 2019 Accounts Receivable in the MHS and Best Practices  This webinar will provide a high-level overview of commercial best practices in Accounts Receivable processes and overall management and a look into current Service and NCR MD specific Accounts Receivable workflows and various observations of these workflows.  
 July 2019 CY 2019 Cosmetic Surgery and Cosmetic Surgery Estimator v15  This webinar will focus on the CSE v15 procedure additions, modifications, deletions, and the rate methodology updates.  
 June 2019 CY 2019 Outpatient Rates This webinar will focus on the CY 2019 Outpatient rates package, the deployment date for rates, and the corresponding updates.   
 May 2019 ABACUS Custom Tools Reports Part II This webinar will discuss ABACUS Custom Tools Reports, where Custom Tools is located within ABACUS, how to run a report, and highlighting specific reports and their benefits.  
 April 2019 Pharmacy Rates This webinar will focus on the pharmacy rates effective March 15, 2019, background information on pricing pharmaceuticals, and DHA UBO assets available to assist UBO staff.  
 March 2019 ABACUS Custom Tools Reports This webinar will discuss ABACUS Custom Tools Reports, where Custom Tools is located within ABACUS, how to run a report, and highlighting specific reports and their benefits.  
 February 2019 Denials Management This webinar will provide guidance on how to address various insurance payer denials with a special emphasis on ABACUS-specific denials management procedures.. Attendees will learn how to interpret EOBs and payer denial codes, communicate effectively with payers, and use tools for measuring successful reimbursement.  
 January 2019 CPT/ HCPCS This webinar provided an update to the 2019 CPT® and HCPCS codes including an outline of all new, revised, and deleted codes that impact MHS coding and billing.
 December 2018 DD 2570 Reporting What is DD 2570 Reporting and why MTFs use it. A review of the components of the form, along with how to enter data correctly. Importance of reporting, why it is necessary and what the information is used for. Functional/Technical demonstration of how to complete reporting using ABACUS and CHCS. Future enhancements and QA.
 November 2018 VA-DoD Billing

This webinar will review the basics of VA-DOD billing including accessing and generating charges using the VA-DOD Resource Sharing Inpatient and Outpatient calculators, rates for VA-DOD pharmacy services and submitting claims to the VA for care provided in MTFs. This webinar will also discuss recent changes to the resource sharing agreements between the VA and DOD and the impact on MTFs.
 October 2018 ABACUS Electronic Data Interchange (EDI) Rx Claims Overview This webinar will go over the process for setting up an electronic payer with CVS Caremark, how to check the status of an electronically submitted claims, and how to interpret a claims response.  
 October 2018 SIT/OHI This webinar will review the basics of SIT/OHI including OHI capture and data entry, common issues and their impact to billing processes, OHI Discovery, and new workflows in MHS GENESIS.

 

 

 

 

 

 

 

 


FY 2018 Webinars

 Air Date  Click Link for Recorded Webinar Description Related Information 
 September 2018 Revenue Cycle This webinar will focus on Revenue Cycle information, background information on Cost Recovery Programs, MHS billing systems (e.g., ABACUS), and DHA UBO assets available to assist UBO staff with Revenue Cycle questions.

 August 2018 Accounts Receivable in the MHS and Best Practice This webinar will provide a high-level overview of commercial best practices in Accounts Receivable processes and overall management. It will also provide a look into current Service and NCR MD specific Accounts Receivable workflows and various observations of these workflows in the May 2018 Audit Findings.
 July 2018 2018 Pharmacy Rates  This webinar focuses on information on the second FY18 August Pharmacy rates update, background information on pricing pharmaceuticals (e.g., prior authorization, over-the-counter pharmaceuticals), and DHA UBO assets available to assist UBO staff with RX questions.

 June 2018 Cosmetic Surgery Estimator v14 Updates This webinar will focus on the CSE v14 procedure additions, modifications, deletions, and the rate methodology updates.

 June 2018 CY 2018 Outpatient Rates This webinar will focus on the CY 2018 Outpatient rates package, the deployment date for rates, and the corresponding updates.

 May 2018 Financial Statements and Accounting Data This webinar will introduce DoD Financial Management Regulations and the resources used to keep UBO staff up-to-date on current financial regulations. Additionally, the audience will learn the details of financial statement compilation, how to be audit ready, what to expect from a financial audit, and each phase of its lifecycle.  



 April 2018 MHS GENESIS Changes and Impacts on ABACUS This webinar will prepare new and experienced ABACUS users on what to expect when MHS GENESIS is deployed and the data impacts on the ABACUS billing solution.

 March 2018 MAC/JAG  This webinar will focus on the unique billing aspects of MAC, how it differs from MSA and TPC, and why this dynamic exists. Additionally, this presentation will speak to “identifying potential MAC claims", the role that the UBO and the JAG office play in gathering this information along with how the UBO assists with the collection of MAC funds which help to put money back into their MTF.

 February 2018 Denials Management  This webinar will provide guidance on how to address various insurance payer denials with a special emphasis on ABACUS-specific denials management procedures.. Attendees will learn how to interpret EOBs and payer denial codes, communicate effectively with payers, and use tools for measuring successful reimbursement.
 January 2018 CPT/ HCPCS  This Webinar provided an update to the 2018 CPT® and HCPCS codes including an outline of all new, revised, and deleted codes that impact MHS coding and billing.
 December 2017 2570 Reporting  What is DD 2570 Reporting and why MTFs use it. A review of the components of the form, along with how to enter data correctly. Importance of reporting, why it is necessary, and what the information is used for. Functional/Technical demonstration of how to complete reporting using ABACUS and CHCS. Future enhancements and QA.
 November 2017

ABACUS Webinar Seriesopens in a new window


Business Rule Maintenance and Reporting opens in a new window


This webinar will provide an overview for ABACUS users on the process for identifying, requesting and setting up business rules. This webinar will also discuss where to find and how to run several ABACUS reports.

 October 2017 ABACUS Webinar Series

Electronic BillingOpens the webinar in a new window
This webinar will provide an overview on the required tables and modules needed for electronic billing and how to review claims that have been billed electronically.

FY 2017 Webinars

 Air Date Click Link for Recorded Webinar Description Related Information 
 September 2017  ABACUS Webinar Series "Interface Error Management"Opens the webinar in a new window This webinar will cover a number of common errors in Load Error Maintenance including but not limited to duplicate records, cancellation records, OHI conflict records, and PatCat Review records. The purpose of this webinar is to familiarize new and experienced users with the Interface module in the ABACUS application. While the introductory session is covered in the Interface Module computer-based training video, this webinar will be focused more on identifying specific error types and related trends, recognizing how to address and/or correct the errors, and finally on understanding how these actions fit into and affect the overall billing and collection process in ABACUS.

 August 2017 The Revenue Cycle- It Really Is About the Patient!webinar in a new window This webinar will provide a high-level overview of commercial best practices in revenue cycle management and the value of implementing a revenue scorecard and dashboard at the MTF level to track financial and operational performance on a monthly basis and to identify benchmarks and goals.

 July 2017 2017 Pharmacy Rates webinar in a new window This webinar focuses on information on the second FY17 August Pharmacy rates update, background information on pricing pharmaceuticals (e.g., prior authorization, over-the-counter pharmaceuticals), and DHA UBO assets available to assist UBO staff with RX questions.

 June 2017 Cosmetic Surgery Estimator v13 Updateswebinar in a new window  This webinar will focus on the CSE v13 procedure additions, modifications, deletions, and the rate methodology updates.

 June 2017 CY 2017 Outpatient Rateswebinar in a new window This webinar will focus on the CY 2017 Outpatient rates package, the deployment date for rates, and the corresponding updates.

 May 2017 Audit Readinesswebinar in a new window  This webinar will introduce DoD Financial Management Regulations and the resources used to keep UBO staff up-to-date on current financial regulations. Additionally, the audience will learn the details of financial statement compilation, how to be audit ready, what to expect from a financial audit, and each phase of its lifecycle.  

 April 2017 MSA Billingwebinar in a new window  This webinar will focus on the unique billing aspects of MSA, and how it differs from MAC and TPC. Additionally, this presentation will speak to “identifying potential MAC claims", the role that the UBO and the JAG office play in gathering this information along with how the UBO assists with the collection of MAC funds which help to put money back into their MTF.

 March 2017 MAC/JAGwebinar in a new window  This webinar will focus on the unique billing aspects of MAC, how it differs from MSA and TPC, and why this dynamic exists. Additionally, this presentation will speak to “identifying potential MAC claims", the role that the UBO and the JAG office play in gathering this information along with how the UBO assists with the collection of MAC funds which help to put money back into their MTF.

 February 2017 Denials Managementwebinar in a new window  This webinar will provide guidance on how to address various insurance payer denials with a special emphasis on ABACUS-specific denials management procedures.. Attendees will learn how to interpret EOBs and payer denial codes, communicate effectively with payers, and use tools for measuring successful reimbursement.
 January 2017 CPT/ HCPCSwebinar in a new window  This Webinar provided an update to the 2017 CPT® and HCPCS codes including an outline of all new, revised, and deleted codes that impact MHS coding and billing.
 December 2016 2570 Reportingwebinar in a new window  What is DD 2570 Reporting and why MTFs use it. A review of the components of the form, along with how to enter data correctly. Importance of reporting, why it is necessary, and what the information is used for. Functional/Technical demonstration of how to complete reporting using ABACUS and CHCS. Future enhancements and QA.
 November 2016 SIT/OHIwebinar in a new window This webinar will review the basics of SIT/OHI, current SIT HIC ID reduction efforts, and common issues and impacts to the billing processes. This webinar will also provide an overview of the implementation of SIT/OHI under MHS Genesis.  
 October 2016 Compliance/UBO Manualwebinar in a new window This Webinar will provide an overview of UBO compliance requirements and how to implement effective compliance programs that promote adherence to and allow for the efficient monitoring of compliance with all applicable statutory, regulatory and DOD program requirements including the DHA UBO Procedures Manual.
Last Updated: April 16, 2024
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on X Follow us on YouTube Sign up on GovDelivery