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Military Health System

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Health Care Program Evaluation

The mission of the Decision Support Division is to generate timely, useable and objective research to help improve the Military Health System (MHS) and to advance the health of TRICARE beneficiaries. We use a multidisciplinary approach to investigate complex issues in measuring, evaluating and analyzing the performance of healthcare delivery systems and develop innovative methods for financing high-quality health care. The staff develop and promote science based tools and methods for analyzing/benchmarking MHS health care, examine results to ensure accurate presentation and completeness and provide the ability to see the "big picture" by rapidly acquiring the background and knowledge needed to assist leadership in decision making.

Frequently Asked Questions

Questions and answers about conducting Health Care Surveys in the Department of Defense.


What is an Information Collection?


Information Collections are written verbal reports, applications (forms), schedules, surveys (focus groups), questionnaires, reporting or record keeping requirements in any format and collected through any media. They may be internal to DOD, External (from members of the public), or Interagency (between Federal Agencies).


How long does the clearance process take?


Standard Processes:

  • OMB Clearance – 120 Days
  • DMDC Review – 30 Days
  • RCS – 30 Days
  • Privacy Statement Review – 7 Days
  • HA/TMA IRB Review and Approval - 1-2 weeks
  • Forms Review & Development – 2-3 weeks

How will I know which process or processes to use?


If you think you have an information collection that may need to be licensed, the first thing you must do is contact the Information Control Officer (IMCO). He/she will assist you in making the determination and identifying the correct processes and procedures. The IMCO will assist you throughout the process.


Who is responsible for reviewing, approving or denying my request to conduct a survey?


Officials from the Defense Health Agency (DHA), Washington Headquarters Services (WHS), Defense Manpower Data Center (DMDC), OMB and or the General Services Administration (GSA).


What happens if I do not comply?


Depending on the licensing authority, your information collection can be terminated. Also, the sponsoring activity can be reported through DOD to OMB for failure to comply with the PRA.

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Last Updated: July 11, 2023
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