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Reserve Health Readiness Program (RHRP) | Frequently Asked Questions
Q1:
What is RHRP?
A:
RHRP is the Reserve Health Readiness Program which has been developed by the Department of Defense (DOD) to deliver medical and dental readiness services to the United States military.
Q2:
To what branches does the RHRP provide services?
A:
- U.S. Army Reserve (USAR)
- Army National Guard (ARNG)
- U.S. Navy Reserve (USNR)
- U.S. Marine Forces Reserve (MARFORRES)
- U.S. Air Force Reserve (USAFR)
- U.S. Coast Guard Reserve (USCGR)
- Air National Guard (ANG)
Q3:
Does the RHRP also serve active duty service members?
A:
RHRP provides Post-deployment Health Reassessment (PDHRA), Periodic Health Assessment (PHA), and Individual Medical Readiness (IMR) services to active duty members in selected Service branches who are geographically remote from military medical facilities.
Q5:
What services are available through RHRP?
A:
- Medical
- Dental (including treatment)
- PHA
- Optometry
- Audiology
- Immunization
- Phlebotomy
- Laboratory analysis
- Women's readiness
- PDHRA
Please contact your command for branch specific information. Most services are available individually or at group events.
Q6:
Is there a call center for the RHRP?
A:
Yes, the phone number for the call center is 1-800-666-2833, ext. 3555. The call center is open Monday-Friday 0700-2200 and Saturday 0700-1500 CST. In addition, RHRP offers an MHA and PDHRA call center (1-888-734-7299) which is available 24 hours a day, 7 days a week.
Q7:
What is PHA?
A:
PHA is a Periodic Health Assessment. The PHA is required on an annual basis; it replaced the five year retention physical.
Q8:
What is PDHRA?
A:
PDHRA is the Post Deployment Health Reassessment (required 90-180 days post-return from deployment).
Q9:
How do I get records updated if dental or immunization services were not performed by RHRP?
A:
For USAR service members, please log into LHI.Care and select the Request Records Update button on the bottom of the home page once you have logged in. Either a scanned image or a photo of the record can be used. Clicking on the appropriate service will provide a list of minimum requirements needed on the documentation. Form validation is built into the process to ensure the proper collection of all information that is needed to update the Army system(s).
For USAR Unit Leadership, please go to https://www.logisticshealth.com/historicalupdates and complete the website information required for submission of information. Either a scanned image or a photo of the record can be used. Clicking on the appropriate service will provide a list of minimum requirements needed on the documentation.
For all other Components, contact your unit for guidance on how to update your records.
Q11:
What services are annual?
A:
Annual services include the flu vaccine, dental exam and the PHA, to include vision screening. Audio screening may be annual depending on your branch of the military (please contact your command).
Q14:
What constitutes a no-show?
A:
A no-show is when a Service member misses an appointment or does not call RHRP at least 24 hours prior to the appointment to cancel or reschedule the appointment.
Q16:
Is there a cost for RHRP services?
A:
There is no cost to you for authorized services. RHRP services are paid for by your Service Component. If you have specific questions about costs or charges, please contact your medical readiness coordinator.
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Last Updated: November 03, 2022