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Military Health System

inTransition Videos

inTransition services are available to ALL military members regardless of length of service or discharge status and there is NO expiration date to enroll. Hear about personal stories or learn more by watching these videos:

 Captain Serrano discusses how important the InTransition program has been for him and can be for other veterans.

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What happens when I get connected to a new provider?

Video
3/16/2023
What happens when I get connected to a new provider?

The Defense Health Agency inTransition program is a free, confidential program that offers specialized coaching and assistance for active-duty service members, National Guard members, reservists, veterans and retirees who need access to mental health care. In this video Dr. Nick Polizzi, inTransition Program Manager, details the process for completing inTransition coaching, including what to expect when transitioning to a new provider.

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How does the inTransition intake process work?

Video
3/16/2023
How does the inTransition intake process work?

The Defense Health Agency inTransition program is a free, confidential program that offers specialized coaching and assistance for active-duty service members, National Guard members, reservists, veterans and retirees who need access to mental health care. In this video Dr. Nick Polizzi, inTransition Program Manager, describes the intake process for the inTransition program, detailing what information you’ll need to get started and what to expect after the intake call.

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Who is eligible to use inTransition?

Video
3/16/2023
Who is eligible to use inTransition?

The Defense Health Agency inTransition program is a free, confidential program that offers specialized coaching and assistance for active-duty service members, National Guard members, reservists, veterans and retirees who need access to mental health care. In this video Dr. Nick Polizzi, inTransition Program Manager, discusses the eligibility requirements for service members and veterans to use the inTransition program.

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How do service members and veterans get enrolled

Video
3/16/2023
How do service members and veterans get enrolled

The Defense Health Agency inTransition program is a free, confidential program that offers specialized coaching and assistance for active-duty service members, National Guard members, reservists, veterans and retirees who need access to mental health care. In this video Dr. Nick Polizzi, inTransition Program Manager, shares information about how enrollment works for inTransition, including auto-enrollment and referrals into the program.

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What is the inTransition program and how does it work?

Video
3/16/2023
What is the inTransition program and how does it work?

The Defense Health Agency inTransition program is a free, confidential program that offers specialized coaching and assistance for active-duty service members, National Guard members, reservists, veterans and retirees who need access to mental health care. In this video Dr. Nick Polizzi, inTransition Program Manager, explains how the program works to support service members and veterans as they transition their mental health support.

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What can I expect from inTransiton coaching?

Video
3/16/2023
What can I expect from inTransiton coaching?

The Defense Health Agency inTransition program is a free, confidential program that offers specialized coaching and assistance for active-duty service members, National Guard members, reservists, veterans and retirees who need access to mental health care. In this video Dr. Nick Polizzi, inTransition Program Manager, provides an overview of inTransition coaching services — outlining how they work with service members and veterans to identify new mental health care providers.

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What qualifications to inTransition coaches have?

Video
3/16/2023
What qualifications to inTransition coaches have?

The Defense Health Agency inTransition program is a free, confidential program that offers specialized coaching and assistance for active-duty service members, National Guard members, reservists, veterans and retirees who need access to mental health care. In this video Dr. Nick Polizzi, inTransition Program Manager, shares information about the qualifications inTransition coaches bring to their role and how that helps support service members and veterans as they seek new mental health care.

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inTransition PSA Insights providers video

Video
6/17/2021
Thumbnail of inTransition coach

In this video health care providers talk about the importance of helping service members maintain continuity of care as they encounter a change in status.

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inTransition Long PSA Doorknob video

Video
6/17/2021
Thumbnail of inTransition coach

This video shows health care providers who treat service members discussing how service members can maintain their mental health treatment as they experience a change in status.

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inTransition PSA: Insights - Families video

Video
6/17/2021
Thumbnail of inTransition coach

This video shows families of service members discussing how inTransition helped their loved ones maintain their mental health care treatment during changes in status.

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inTransition PSA: Maze video

Video
6/17/2021
Man walking through maze

This video explains how to navigate the switch to a new mental health care provider when you’re experiencing a change in status.

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inTransition PSA Blocks video

Video
6/16/2021
Clip of the inTransition BLOCKS PSA

This video explains how the inTransition program can help with change in military status

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inTransition Profile video: Retired Army Captain Joel Serrano

Video
6/16/2021
Military personnel displaying coins

Captain Serrano discusses how important the InTransition program has been for him and can be for other veterans.

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Captain Serrano discusses how important the inTransition program has been for him and can be for other veterans.



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Enroll Now!

Call 1-800-424-7877

Outside the United States (International toll free number): 1-800-424-4685

Outside the United States (collect): 1-314-387-4700

(All calls are confidential and free)



Public Service Announcement: Blocks

Find out how to equip yourself with the resources and support to maintain your mental health treatment as you undergo a change of status.

InTransition Profile: Retired Army Captain Joel Serrano

Last Updated: September 10, 2021
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