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Contact Us

755 Scott Circle
Hickam AFB, HI 96853-5399

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15th Medical Group website

888-683-2778 (888-MTF-APPT)

  • Monday - Friday: 7:30 a.m. - 4:30 p.m.
  • The clinic is closed for all federal holidays, PACAF family days, weekends, and training days updates via Public Affairs processes.
  • Walk-in Contraceptive Care Clinic Hours: Monday: 8 - 11 a.m.
  • Dental Clinic: Monday - Friday: 7 a.m. - 4 p.m.

15th Medical Group

The 15th Medical Group supports the 15th Wing delivering patient centered and cost effective outpatient health care for three wings and 65 geographically separated units across Joint Base Pearl Harbor-Hickam.

We are committed to operational readiness, outstanding customer service, and always delivering world-class health care.  

  • You can see for yourself how well we are doing. 
  • Click on one of the links to learn how we measure our performance.

Disclaimer:

  • One measure is not an indication of a facility's quality. Sometimes a smaller population can make a measure move pretty drastically from quarter to quarter, so don't be alarmed if you see a dip or a spike.
  • If there is no data included with the description of the measures below, it may be because your facility doesn't offer that particular service or treatment.
  • Some data is reported every month or quarter and some is reported once a year. Occasionally, a measure is no longer used. But we continue to provide the data from past years as a reference.
  • The dates we report data may vary by measure. Measuring quality, safety, access and patient experience requires time to ensure data is valid and accurate.
  • We report the same Healthcare Effectiveness Data and Information Set (HEDIS) used by many civilian health care practices to monitor quality of care provided in the MHS. Before posting HEDIS data, a National Committee for Quality Assurance (NCQA) certified auditor reviews and approves the measure process and data.
  • We report some of the measures in Calendar Year (CY) and some measures in Fiscal Year (FY). Calendar years begin on January 1st. Fiscal years begin on October 1st.
  • If you have questions, please contact the Patient Administration office at your military medical treatment facility or a beneficiary counseling and assistance coordinator

Download Spreadsheet of Metrics  Download Archived Measure Metrics  New MTF Search

 

Last Updated: September 11, 2024
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