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Quality, Patient Safety & Access Information (for Patients)

See How We're Doing ... and Compare!

We're committed to making it easy for you to find information on how the Military Health System is performing. Here, you'll find data showing how our facilities score on industry standard measures for patient safety, health care outcomes, quality of care, and patient satisfaction and access to care. Search for your military hospital or clinic below to see how we're doing and how we measure our performance.

Want to see information about civilian and military providers?

Several national websites, operated separately from the MHS, have information about the quality of care in hospitals across the U.S. You can use Hospital Compare, Quality Check, or Leapfrog to find hospitals and compare the quality of their care. 

Care Compare Quality Check Leapfrog

Locate or Compare MHS Facilities

Locate or Compare MHS Facilities: Enter a ZIP code and distance or search by facility name.

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We Want Your Feedback

Part of our transparency efforts include getting feedback from the community we serve. This will require input from the individuals most interested in this data – our beneficiaries and military communities. If you have ideas, suggestions, or other feedback on the information we are presenting, please send us an email and let us know what information you would like to see presented and how we can make it easier to digest and use. 

We are looking for feedback on the way we present quality data on this website only. If you have feedback about your specific military hospital or clinic, contact the facility directly.

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You also may be interested in...

Article
Jan 5, 2024

Ask the Doc: How Does MHS GENESIS Improve Patient Safety?

MHS GENESIS, the advanced electronic health record, has features that help improve safety and quality care for patients. (Photo: Robyn Mincher)

The Armed Forces Health Longitudinal Technology Application worked for what we needed back in 2002. Since then, technology and requirements have changed significantly—and the platform could not keep up. When the Department of Defense set out to replace AHLTA and the other legacy EHR systems, the primary requirement was two-fold: first, patient safety ...

Report
Apr 26, 2019

Sentinel Events by Military Hospital

.PDF | 93.29 KB

We encourage our medical staffs to report all types of patient safety events – injuries, illnesses and especially deaths. Sentinel events are those that result in harm to a patient and that require immediate reporting, response and investigation. More reported events don’t necessarily mean more events have occurred. It could mean that more providers ...

Report
Apr 26, 2019

Sentinel Events Across the MHS

.PDF | 87.43 KB

We encourage our medical staffs to report all types of patient safety events – injuries, illnesses and especially deaths. Sentinel events are those that result in harm to a patient and that require immediate reporting, response and investigation. More reported events don’t necessarily mean more events have occurred. It could mean that more providers ...

Report
Jul 7, 2017

2016 TRICARE Inpatient Satisfaction Survey Appendices

.PDF | 2.47 MB

The purpose of the OASD/DHA TRICARE Inpatient Satisfaction Survey (TRISS) is to monitor and report on the experience and satisfaction of Military Health System's (MHS) beneficiaries that were admitted to MHS Direct Care (DC) military treatment facilities (MTFs) or its civilian network/Purchased Care (PC) civilian hospitals. The survey instrument ...

Report
May 9, 2017

Military Hospital and Clinic Accreditation Status PDF Version

.PDF | 24.43 KB

You expect your hospital or clinic to provide quality care and so do we. That's why the MHS requires all of our military clinics and hospitals go through on-site surveys by nationally-recognized accreditation organizations every three years. This report will show you the accreditation status of your facility, which accreditation organization the ...

Report
May 9, 2017

Number of Deliveries in Military Hospitals

.XLSX | 18.42 KB

When you are having a baby, it is important that you have confidence in the hospital you are considering for delivery. Hospitals that have fewer deliveries are okay for uncomplicated pregnancies. Hospitals that deliver more babies are often better for complicated pregnancies. We count and report the number of babies delivered in our military ...

Report
May 9, 2017

Access to Acute and Primary Care Appointments PDF Version

.PDF | 242.52 KB

Seeing your provider in a timely manner is important to you – and to us. Our goal is to ensure you receive the right level of care, at the right time, by the right provider. This measure is used across the health care industry and lets us know if we are meeting our access to care standards. The MHS access to care standard for patients to receive an ...

Report
May 9, 2017

Catheter and Central Line Infections in Military Hospitals

.PDF | 54.54 KB

A catheter is a drainage tube that is inserted by a doctor into a patient’s urinary bladder through the urethra and is left in place to collect urine while a patient is immobile or incontinent. When not put in correctly or kept clean, or if left in place for long periods of time, catheters can become an easy way for germs to enter the body and cause ...

Report
May 9, 2017

Primary Care Manager Continuity PDF Version

.PDF | 512.91 KB

When your provider team is familiar with your medical history, it is good for you, especially if you have more complex medical issues. Our Patient Centered Medical Homes (PCMHs) help you see the same provider team. Your PCMH team will work to keep you healthy by suggesting preventive services that may prevent more complex problems later. We track ...

Report
May 9, 2017

HEDIS Quality of Care Measures

.XLSX | 74.56 KB

The Healthcare Effectiveness Data and Information Set (HEDIS) is a tool used by more than 90% of America's health plans to measure performance on important dimensions of care and service. There are many HEDIS scores covering a variety of quality indicators. The Military Health System uses a set group of of these indicators to measure performance. This ...

Report
May 9, 2017

Military Hospital and Clinic Accreditation Status

.XLSX | 20.19 KB

You expect your hospital or clinic to provide quality care and so do we. That's why the MHS requires all of our military clinics and hospitals go through on-site surveys by nationally-recognized accreditation organizations every three years. This report will show you the accreditation status of your facility, which accreditation organization the ...

Report
May 9, 2017

Primary Care Manager Continuity

.XLSX | 806.56 KB

When your provider team is familiar with your medical history, it is good for you, especially if you have more complex medical issues. Our Patient Centered Medical Homes (PCMHs) help you see the same provider team. Your PCMH team will work to keep you healthy by suggesting preventive services that may prevent more complex problems later. We track ...

Last Updated: January 26, 2024
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