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Prescription Drug Monitoring Program FAQs

Questions and Answers about the Prescription Drug Monitoring Program


What can I do as a MHS PDMP user?


  • View your patient's controlled substance prescription history by submitting a Patient Request
  • Select from a broad list of states to include prescriptions paid with cash or processed under other health insurance
  • Approve a delegate to assist with review of your patient reports
  • Use the bulk patient report function to expedite review
  • View your prescribed controlled substance history using your NPI within the MyRx report function
  • Access the MHS User Guide for help navigating the system; under Menu, click AWARxE User Guide.


Who do I contact with PDMP registration and utilization questions?


Contact the Express-Scripts Prescription Drug Monitoring team at


Who do I contact with technical issues?


For technical support, contact 1-833-275-2050 or submit a new request.


Am I required to utilize the MHS PDMP, and if so, how often?


The DHA Pharmacy Operations Division (POD), in conjunction with the Pain Management Workgroup, is developing a DHA Interim Policy Memorandum (IPM) which will become a DHA Procedure Instruction (DHA-PI).  Until the DHA IPM is published, providers and pharmacists are encouraged to do what is best for their patients.


What do I do if the state my MTF is in is not sharing with the MHS PDMP?


Guidance will be provided in the DHA IPM or DHA-PI.  If permissible, MHS providers and pharmacists should register with the state the MTF is located.


Where can I find the DHA IPM or DHA-PI?


All DHA publications can be found in the DHA Publications Library.


When I register for my MHS PDMP account it asks for my home state, what should I enter for this field?


When registering for your MHS PDMP account please enter the state of your active professional license in the "Home State" field.


How is the prescription data of TRICARE beneficiaries protected within the MHS PDMP?


The MHS PDMP is a secure, confidential, and data encrypted database that requires user authentication prior to granting access. Similar to other healthcare data, prescription data within the MHS PDMP is subject to the Health Information Portability and Accountability Act (HIPAA) and is only accessed by authorized users in the course of their professional duties.  Furthermore, it complies with the federal standards set by NIST 800-53.


How does the MHS PDMP differ from PMP?


The MHS PDMP is a web-based search tool, similar to state PDMPs.  The Prescription Monitor Program is a tool internal to the military health system used to identify (and if necessary restrict) patients who potentially have "drug seeking behavior".  Monthly and quarterly PMP reports are provided by the TRICARE Pharmacy contractor to specified MTF points of contact, as well as Managed Care Support Contractors, in accordance with the TRICARE Operations Manual.


When did the MHS PDMP begin sharing data?


The MHS PDMP began pushing out data on Dec. 20, 2018.  On Jan. 16, 2019, Virginia became the first state to share its data with the MHS.


What states are currently sharing their data?


Refer to the current status sharing map above.


Who will have access to the prescription data within the MHS PDMP?


Civilian providers who practice in states that have agreements with the Department of Defense will be able to access MHS PDMP data as long as they’re authorized in their state.


As a health care provider, how do I validate information I may have a question on, that is within the PDMP?


Health care providers and pharmacists will need to contact the healthcare provider who issued the prescription of question, as noted within the PDMP.

Last Updated: May 31, 2023
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