Skip to main content

Military Health System

Clear Your Browser Cache

This website has recently undergone changes. Users finding unexpected concerns may care to clear their browser's cache to ensure a seamless experience.

A patient walks down A-wing to TRICARE Operations and Patient Administration on the third floor of Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, March 25, 2021. TOPA creates, maintains and quality checks all written medical records, and handles medical examination boards. (U.S. Air Force photo by Airman 1st Class Melody Bordeaux)

You also may be interested in...

Policy
Aug 26, 2015

National Surgical Quality Improvement Program

.PDF | 270.02 KB

This memorandum describes the American College of Surgeons (ACS) National Surgical Quality Improvements Program (NSQIP) - a risk adjusted, outcomes-based program which measures and assists in improving the quality of surgical care.

  • Identification #: N/A
  • Type: Memorandums
Policy
Aug 17, 2015

DoD Directive 6010.04: Healthcare for Uniformed Services Members and Beneficiaries

This directive reissues DoD Directive (DoDD) 6010.04 (Reference (a)) to update established policy and assigned responsibilities for administering Title 10, United States Code (Reference (b)). It serves as the joint document for administration of healthcare benefits required pursuant to Reference (b), and is issued by the Departments of Defense, ...

  • Identification #: DoD Directive 6010.04
  • Type: Directives
Policy
Jun 5, 2015

First Call Resolution and Do Not Call Back Policy

.PDF | 312.78 KB

This policy requires first call resolution for all patients requesting appointments at all Air Force medical treatment facilities. Under this policy, beneficiaries will not be asked to call back for an appointment.

  • Identification #: N/A
  • Type: Memorandums
Last Updated: October 05, 2023
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on Twitter Follow us on YouTube Sign up on GovDelivery